Inspired People Produce Results: How Great Leaders Use Passion, Purpose and Principles to Unlock Incredible Growth

5 What Inspires People? CARING, PART I

The Physical Environment

Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.

Leo Buscaglia

The Physical

Dr. Felice Leonardo Buscaglia, who died on June 11, 1998, was a professor in the department of special education at the University of Southern California. Though he was a published author, he would probably have remained unknown in all but academic circles had it not been for one pivotal event—the suicide of one of the university’s students deeply moved the professor. Unable to understand what had driven one so young and full of potential to an act so desperate ...