Inspire!
Why Customers Come Back
© 2009 by James A. Champy
Pearson Education, Inc.Publishing as FT PressUpper Saddle River, New Jersey 07458
FT Press offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact U.S. Corporate and Government Sales, 1-800-382-3419, corpsales@pearsontechgroup.com. For sales outside the U.S., please contact International Sales at international@pearson.com.
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