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Innovative Knowledge Management

Book Description

Knowledge and creativity are now the major driving forces behind pioneering companies that are achieving competitive edge crucial to competing in today''s economy. Innovative Knowledge Management: Concepts for Organizational Creativity and Collaborative Design provides a valuable resource for promoting current academic discourse on innovation in knowledge-intensive organizations and contexts. A defining collection of field advancements, this Premier Reference Source creatively showcases wide-ranging issues relevant to the use of knowledge management.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  5. Foreword
  6. Preface
    1. INTRODUCTION
    2. INNOVATION AND INVENTION
    3. ‘GENERATIONS’ OF KM AND INNOVATION
    4. KM, INNOVATION AND TECHNOLOGY
    5. 2009 - EUROPEAN YEAR OF CREATIVITY AND INNOVATION
    6. ORGANIZATION OF THE BOOK
  7. Acknowledgment
  8. Section 1: Knowledge Management and Innovation
    1. Chapter 1: Universities as Knowledge-Intensive Learning Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUNCTIONAL ANALYSIS OF KNOWLEDGE PROCESSES
      5. LEARNING ORGANIZATIONS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    2. Chapter 2: Key Characteristics Relevant for Selecting Knowledge Management Software Tools
      1. ABSTRACT
      2. Introduction
      3. Background
      4. Key considerations impacting knowledge management
      5. Knowledge management and innovation
      6. Knowledge management solution selection
      7. Future research possibilities
      8. Conclusion
    3. Chapter 3: Knowledge-Based Diffusion in Practice
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. THE ISDM ADOPTED - RAD/IAD (AGILE)
      5. CASE STUDY SETTING
      6. ANALYSIS OF THE CASE STUDY
      7. DECISION-MAKING
      8. CONCLUSION
    4. Chapter 4: Deploying Knowledge Management in R&D Workspaces
      1. ABSTRACT
      2. KNOWLEDGE ASSETS IN R&D-ORIENTED ORGANIZATIONS
      3. KM IN R&D-ORIENTED ORGANIZATIONS
      4. CASE BACKGROUND
      5. FIVE STAGE KM APPROACH ADOPTED BY MIRDC
      6. KM AUDITING
      7. KM PLANNING
      8. KM EXECUTION
      9. KM EVALUATION
      10. KM DEPLOYMENT IN R&D CONTEXT
      11. AN INTEGRATED VIEW OF KM DYNAMICS
      12. KM FAILURE ANALYSIS AND LESSONS LEARNED
      13. CONCLUSION
    5. Chapter 5: Innovation in New Technology and Knowledge Management
      1. ABSTRACT
      2. Introduction
      3. Case 1: M Company
      4. Case 2: C Company
      5. CROSS EXAMINATION AND CONCLUSION
      6. METHODOLOGICAL ISSUES
      7. LIMITATIONS AND FUTURE RESEARCH
  9. Section 2: Applications of Knowledge Management
    1. Chapter 6: A Survey of Epistemology and its Implications on an Organisational Information and Knowledge Management Model
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE SURVEY ON EPISTEMOLOGY
      4. SOCIAL APPROACH
      5. CONTEMPORARY EPISTEMOLOGY
      6. CONCEPTUAL DESIGN OF ORGANISATIONAL INFORMATION & KM MODEL
      7. COGNITIVE OPERATIONS
      8. PRACTICE OR ART
      9. INFORMATION AND KM IN AN ORGANISATION
      10. COMMUNITIES OF PRACTICE
      11. CONCLUSION
    2. Chapter 7: An Ontology-Based Expert System for Financial Statements Analysis
      1. ABSTRACT
      2. EXPERT SYSTEMS
      3. ONTOLOGY
      4. FINANCIAL RATIOS FOR ANALYZING FINANCIAL STATEMENTS
      5. DOMAIN KNOWLEDGE OF FINANCIAL STATEMENTS
      6. RELATIONSHIPS BETWEEN ACCOUNTING ITEMS
      7. STRUCTURAL AND SEMANTIC RELATIONSHIPS
      8. DOMAIN KNOWLEDGE STRUCTURE WITH FINANCIAL RATIOS
      9. DOMAIN KNOWLEDGE MODULE WITH PROTEGE
      10. OPERATIONAL KNOWLEDGE IN DECISION RULES
      11. THE COMPLETE EXPERT SYSTEM
      12. CONCLUSION
    3. Chapter 8: Knowledge Democracy as the New Mantra in Product Innovation
      1. ABSTRACT
      2. INTRODUCTION
      3. DISCUSSION OF THE LITERATURE
      4. CASES OF ‘KNOWLEDGE DEMOCRACY’
      5. BUILDING AN INTEGRATED MODEL
      6. THE MODEL
      7. CONCLUSION
    4. Chapter 9: Knowledge Management under Institutional Pressures
      1. ABSTRACT
      2. Introduction
      3. Background and Hypotheses
      4. Case Study: the ‘Groupement Cartes Bancaires’
      5. Cultural Expectations in The French Society
      6. Conclusion
    5. Chapter 10: Does Knowledge Management Really Work?
      1. ABSTRACT
      2. KNOWLEDGE MANAGEMENT
      3. CASE STUDY IN BREAST CANCER SCREENING
      4. THE PREDICAMENT
      5. A SOLUTION
      6. A NEW PROTOCOL
      7. DISCUSSION
      8. CONCLUSION
    6. Chapter 11: Knowledge Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND: KNOWLEDGE CREATION
      4. NETWORK-CENTRIC HEALTHCARE OPERATIONS
      5. ICT USE IN HEALTHCARE NETWORK-CENTRIC OPERATIONS
      6. KNOWLEDGE DEVELOPMENT, SUPPORT AND DISSEMINATION
      7. INFORMATION INTEGRITY
      8. DISCUSSION AND CONCLUSION
    7. Chapter 12: The Use of ‘Web 2.0’ and Social Software in Support of Professional Learning Communities
      1. ABSTRACT
      2. INTRODUCTION
      3. PROFESSIONAL LEARNING
      4. SOCIAL SOFTWARE TOOLS
      5. EXAMPLES OF PROFESSIONAL LEARNING COMMUNITIES
      6. FUTURE TRENDS
      7. CONCLUSION
    8. Chapter 13: Knowledge Sharing in the Learning Process
      1. ABSTRACT
      2. INTRODUCTION
      3. KNOWLEDGE AND KNOWLEDGE MANAGEMENT
      4. KNOWLEDGE SHARING
      5. PROBLEM-BASED LEARNING (PBL)
      6. THE PBL TUTORIAL PROCESS
      7. BENEFITS OF PBL
      8. CONCLUSION
    9. Chapter 14: Culturally-Bound Innovation in Romanian Teaching and Research Hospitals
      1. ABSTRACT
      2. HOSPITAL ORGANIZATIONAL CULTURE
      3. METHODOLOGY
      4. RESULTS
      5. CONCLUSION
  10. Section 3: Creativity and Collaboration in Organizations
    1. Chapter 15: Exploiting KM in Support of Innovation and Change
      1. ABSTRACT
      2. INTRODUCTION
      3. THE IMPORTANCE OF SOCIAL FABRIC
      4. ASSURING SOUND SOCIAL-NETWORK STRUCTURE
      5. THE IMPORTANCE OF OPINION LEADERS
      6. IDENTIFYING OPINION LEADERS
      7. THE ROLE OF KNOWLEDGE COMMUNITIES
      8. INNOVATION CHAMPIONS
      9. CONCLUSION
    2. Chapter 16: Knowledge Management Profile
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. CONSCIOUS KNOWLEDGE MANAGEMENT IN A KNOWLEDGE ECONOMY - RESEARCH
      5. KNOWLEDGE MANAGEMENT PROFILE MATURITY MODEL
      6. CONCLUSION
    3. Chapter 17: Recognizing Innovation through Social Network Analysis
      1. ABSTRACT
      2. Introduction
      3. Literature Review
      4. A Social Network Scorecard
      5. The Virtual eBMS Case
      6. Social Network Scorecard applied to A Virtual eBMS project
      7. Discussion of results
      8. Conclusion
    4. Chapter 18: Complexity and Clarity
      1. ABSTRACT
      2. INTRODUCTION
      3. KNOWLEDGE STRATEGY DILEMMA: COMPLEXITY AND COMMUNICATION
      4. ACTION RESEARCH AND CONTEXT OF APPLICATION
      5. THE MaKE METHODOLOGY
      6. TRANSPARENCY AND TRACEABILITY PRINCIPLES
      7. KNOWLEDGE TARGETS PYRAMID AND KNOWLEDGE BLOCKS
      8. DISCUSSION AND ANALYSIS OF FEEDBACK
      9. CONCLUSION
    5. Chapter 19: Knowledge Management and Innovation
      1. ABSTRACT
      2. INTRODUCTION
      3. INNOVATION
      4. KNOWLEDGE MANAGEMENT
      5. KNOWLEDGE MANAGEMENT FOR INNOVATION
      6. THE KNOWLEDGE MANAGEMENT CYCLE
      7. CASE STUDY
      8. IMPLICATIONS OF KM IN CONSTRUCTION INNOVATION
      9. LESSONS LEARNED
      10. FUTURE TRENDS
      11. CONCLUSION
      12. APPENDIX
    6. Chapter 20: Holonic Management
      1. ABSTRACT
      2. STRATEGIC MANAGEMENT AND A NEW MANAGEMENT PARADIGM
      3. DEFINITION OF INNOVATIVE MANAGEMENT
      4. PROBLEMS THAT PREVENT INNOVATION
      5. HOLONIC MANAGEMENT TO CREATE INNOVATION
      6. A SIEVING MECHANISM TO PROMOTE INNOVATION
      7. THE SIEVEING MECHANISAM AND ITS METHODOLOGY
      8. A ‘SIEVING MECHANISM’ FOR INVESTMENT DECISIONS
      9. CORRECT RECOGNITION OF THE STATUS QUO
      10. THREE RECOGNITION FACTORS OF THE STATUS QUO
      11. BUSINESS WITHDRAWAL MANAGEMENT
      12. CONCLUSION
  11. Compilation of References
  12. About the Contributors