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Innovative Corporate Performance Management: Five Key Principles to Accelerate Results

Book Description

Award-winning strategies to drive game changing meaningful results during the most challenging economy in decades

Drawing from executive and thought leader Bob Paladino's research and advisory experiences and collaboration with award-winning and high-performing organizations, this sequel his global best seller Innovative Corporate Performance Management: Five Key Principles to Accelerate Results provides a clear road map for executing enterprise strategy.

  • Reveals a proven implementation model that has accelerated breakthrough results

  • Shares over 40 new, innovative best practices common to Malcolm Baldrige, Balanced Scorecard Hall of Fame, Sterling quality, Fortune 100 Best, APQC, and Forbes award winners

  • Provides a CPM Process Blueprint and diagnostic to score your organization and establish a plan for your award winning performance

  • Offers a fresh approach to integrating proven methodologies proven by case companies that have been awarded over 100 awards

  • Includes key process maps, strategic planning frameworks, strategy maps, customer and competitor intelligence methods, balanced scorecards, comparative tables, project plans, testimonials, charts, graphs, and screen shots of CPM, CRM, BSC and KM systems

All-new case studies and best practice research are included from world-renowned enterprises as well as insights from executives who have won the most globally recognized awards in business.

Table of Contents

  1. Praise
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Preface
    1. My Continuing Promise
  6. Acknowledgments
  7. CHAPTER 1 - Introduction
    1. What about the First Book?
    2. Innovation and Accumulated Knowledge
    3. CEO Study Reveals the “Change Gap”
    4. Notes
  8. CHAPTER 2 - Research and New Case Company Results
    1. Awards, Honors, and Notable Performance Results
    2. Note
  9. CHAPTER 3 - Five Key Principles of CPM: Best Practices Model
    1. CPM Core Process Blueprint and Key Roles
    2. CPM Core Process Learning Model
  10. CHAPTER 4 - Principle 1: Establish and Deploy a CPM Office and Officer
    1. Manage CPM Centers of Excellence Process Example
    2. Award-Winning Case Organizations: Meet the Innovators
    3. Note
  11. CHAPTER 5 - Principle 2: Refresh and Communicate Strategy
    1. CPM Core Process Blueprint and Key Process Roles
    2. Strategic Planning Process Example
    3. Award-Winning Case Organizations: Meet the Innovators
  12. CHAPTER 6 - Principle 3: Cascade and Manage Strategy
    1. CPM Core Process Blueprint and Key Process Roles
    2. Corporate Balanced Scorecard Process Example
  13. CHAPTER 7 - Principle 4: Improve Performance
    1. CPM Core Process Blueprint and Key Process Roles
    2. Customer and Competitor Survey and Intelligence Process Example
  14. CHAPTER 8 - Principle 5: Manage and Leverage Knowledge
    1. CPM Core Process Blueprint and CPM Key Process Roles
    2. Best Practice and Innovation Sharing Example
  15. CHAPTER 9 - Five Key Principles: Self-Diagnostic and Corporate Performance ...
    1. CPM Core Process Blueprint (Diagnostic 1)
    2. CPM Core Best Practices Blueprint (Diagnostic 2)
    3. Develop and Deploy Your Action Plan to Close the Gaps
    4. Develop CPM Expertise with CPM “Step-by-Step” Masters Classes
  16. Index