Chapter7
Partners
Innovation as a Team Sport
The two most critical characteristics of Cleveland Clinic’s approach to innovation are process and partnership. The former is objective and demonstrable; the latter can be subjective and ethereal unless pursued with equal discipline.
This chapter describes how Cleveland Clinic engages all innovation stakeholders to optimize the outcomes important to each. Despite healthcare’s inherent complexity, basic principles of relationship development and management still are the best way to build sustainable achievement.
You’ll read about partnership approaches for rescuing the damaged industry-provider relationship paradigm. We’ll also cover ways of honoring the Sunshine Law, while maintaining healthy connection ...
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