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Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process by Kimberly Watson-Hemphill

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Solving Analysis Challenges with Specialized Tools

WITH LISA CUSTER AND JEFF KAHNE

When companies first get involved in Lean Six Sigma, the emphasis should be on using the data analysis tools that are most widely applicable and easiest to use. Almost every improvement project, for example, can benefit from using a basic process map to capture the work flow. Pareto charts and control charts are other tools that add value to most projects.

However, Lean Six Sigma also encompasses a wide range of more specialized data and process analysis tools. These tools are likely to be needed in fewer situations, but they provide insights and address complicated ...

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