About the Authors

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Kimberly Watson-Hemphill is the president and CEO of Firefly Consulting, a company she founded in 2009. She is a globally known expert in the field of innovation and operational excellence, and is a coauthor of Fast Innovation (McGraw-Hill, 2005). Kimberly has led Lean Six Sigma programs in multiple manufacturing and service industries, including a deployment with a global Fortune 500 company that generated more than $1 billion in savings. She was previously a partner with Accenture and a vice president of George Group Consulting, and is currently on the faculty of the Acton School of Business. Her educational background includes ...

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