Chapter 2. IT Infrastructure and Support Systems
Chapter 2 Link Library
Quick Look at Chapter 2
Sprint Nextel's Subscriber Data Management System
2.1 Data and Software Application Concepts
2.2 Types of Information Systems and Support
2.3 Supply Chain and Logistics Support
2.4 IT Infrastructures, Cloud Computing, and Services
Business Case: Airbus Improves Productivity with RFID
Nonprofit Case: Royal Shakespeare Company Leverages Patron Data to Improve Performance
Analysis Using Spreadsheets: Managing Gasoline Costs
Cases on Student Web Site
2.1 Mary Kay's IT Systems
2.2 Predictive Analysis Can Help You Avoid Traffic Jams
References
Learning Objectives
Blog on cloud computing infoworld.com/blogs/david-linthicum
Planners Lab, for building a DSS plannerslab.com
Supply Chain and Logistics Institute SCL.gatech.edu/
Salesforce.com cloud demos salesforce.com
U.S. Defense Information Systems Agency disa.mil
Supply Chain, Europe's strategic supply chain management resource supplychainstandard.com
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