Book description
Up-to-date coverage on how new technology is changing the way organizations operate and compete
Every day, new technology influences how organizations operate and compete in the current global environment, and this updated edition of a classic provides authoritative and streamlined coverage of this evolving topic. High-profile topics are discussed, such as social networks, green IS, and business intelligence, and global examples span a wide range of subject matter. You'll explore IT governance, connectivity that blurs public and private lives, sustainability, enterprise social media, and viral and social marketing.
Offers completely updated coverage on the evolving topic of the way organizations operate and compete in the current global environment
Addresses issues involving social networks, green IS, and business intelligence
Features real-world examples that deal with international issues
Packed with real-world examples and coverage of international topics, Information Technology for Management, Eighth Edition, is critical reading for anyone involved in this field.
Table of contents
- Copyright
- PREFACE
- ABOUT THE AUTHORS
-
I. Understanding Information Systems that Support Organizational Performance
- 1. Information Systems in the 2010s
- 2. IT Infrastructure and Support Systems
-
II. Data and Network Infrastructure
-
3. Data, Text, and Document Management
- 3.1. Data, Text, and Document Management
- 3.2. IT at Work 3.1
- 3.3. IT at Work 3.2
- 3.4. IT at Work 3.3
-
3.5. IT at Work 3.4
- 3.5.1. File Management Systems
- 3.5.2. Databases and Database Management Systems
- 3.5.3. Data Warehouses, Data Marts, and Data Centers
- 3.5.4. Enterprise Content Management
- 3.5.5. Key Terms
- 3.5.6. Chapter Highlights and Insights (Numbers refer to Learning Objectives)
- 3.5.7. Questions for Discussion
- 3.5.8. Exercises and Projects
- 3.5.9. Group Assignments and Projects
- 3.5.10. Internet Exercises
- 3.6. BUSINESS CASE
- 3.7. PUBLIC SECTOR CASE
- 3.8. ANALYSIS USING SPREADSHEETS
- 4. Network Management and Mobility
- 5. IT Security, Crime, Compliance, and Continuity
-
3. Data, Text, and Document Management
-
III. Web, Wireless, and Social Media Strategies
- 6. E-Business and E-Commerce
- 7. Mobile Computing and Commerce
- 8. Web 2.0 and Social Media
-
IV. Operational and Enterprise Systems and Processes
- 9. Operational Planning and Control Systems
- 10. Enterprise Information Systems
-
11. Business Intelligence and Decision Support
- 11.1. Business Intelligence (BI) for Profits and Nonprofits
- 11.2. IT at Work 11.1
- 11.3. IT at Work 11.2
- 11.4. IT at Work 11.3
-
11.5. IT at Work 11.4
- 11.5.1. Decision-Making Processes
- 11.5.2. DECISION PROCESS AND DECISION SUPPORT SYSTEMS (DSS)
- 11.5.3. A FRAMEWORK FOR DECISION ANALYSIS
- 11.5.4. Decision Support Systems (DSS)
- 11.5.5. Mobile Intelligence: Convergence of Mobile Computing and BI
- 11.5.6. Key Terms
- 11.5.7. Chapter Highlights and Insights (Numbers refer to Learning Objectives)
- 11.5.8. Questions for Discussion
- 11.5.9. Exercises and Projects
- 11.5.10. Group Assignments and Projects
- 11.5.11. Internet Exercises
- 11.6. BUSINESS CASE
- 11.7. NONPROFIT CASE
- 11.8. ANALYSIS USING SPREADSHEETS
- 12. IT Strategic Planning
- 13. Business Process Management and Systems Development
-
14. Global Ecology, Ethics, and Social Responsibility
- 14.1. IT's Role in Reducing the Global Carbon Footprint
- 14.2. IT at Work 14.1
- 14.3. IT at Work 14.2
-
14.4. IT at Work 14.3
- 14.4.1. Connectivity Overload and the Culture of Distraction
- 14.4.2. Future of IT in Business
- 14.4.3. Key Terms
- 14.4.4. Chapter Highlights and Insights: (Numbers refer to Learning Objectives)
- 14.4.5. Questions for Discussion
- 14.4.6. Exercises and Projects
- 14.4.7. Group Assignments and Projects
- 14.4.8. Internet Exercises
- 14.5. BUSINESS CASE
- 14.6. PUBLIC SECTOR CASE
- 14.7. SIMULATION USING SPREADSHEETS
- Glossary
- Technology Guides
- Cases
Product information
- Title: Information Technology for Management: Improving Strategic and Operational Performance, 8th Edition
- Author(s):
- Release date: January 2011
- Publisher(s): Wiley
- ISBN: 9780470916803
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