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Information Systems for Managers: Text & Cases

Book Description

The two versions of Piccoli: a second edition of IS for Managers: Text and Cases and a first edition of a text only version, titled Essentials of IS for Managers offer an engaging, non-academic style and actionable frameworks to help readers develop value added IT-dependent strategic initiatives. The version with cases offers an "all in one" book for those who don't want to choose their own cases. Each case has extensive notes prepared by the author to help teach a meaningful course. Part III on "The Strategic use of IS" offers unique and useful frameworks that MBAs will be able to put into practice.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. Dedication
  5. Preface
    1. THE PHILOSOPHY OF THIS BOOK
    2. HOW THIS BOOK IS ORGANIZED
    3. SUPPORTING RESOURCES
    4. ACKNOWLEDGEMENTS
  6. Foreword
  7. Contents
  8. Part I: Foundations
    1. Chapter 1: Information Systems and the Role of General and Functional Managers
      1. INTRODUCTION
      2. GENERAL AND FUNCTIONAL MANAGERS
      3. GENERAL AND FUNCTIONAL MANAGERS VERSUS END USERS
      4. THE NEXT WAVE OF CIOs
      5. FUNDAMENTAL IT TRENDS: THE STAYING POWER OF MOORE'S LAW
      6. PROCESSING POWER AND MEMORY INCREASE
      7. COSTS OF COMPUTING POWER DECLINE
      8. COMPUTERS HAVE BECOME EASIER TO USE
      9. OTHER IT TRENDS OF MANAGERIAL INTEREST
      10. HOW DO THESE TRENDS AFFECT TODAY'S MANAGERS?
      11. WHY CAN'T WE JUST HIRE GOOD IT PEOPLE?
      12. SUMMARY
      13. STUDY QUESTIONS
      14. FURTHER READINGS
      15. GLOSSARY
    2. Chapter 2: Information Systems Defined
      1. INTRODUCTION
      2. INFORMATION SYSTEMS: DEFINITION
      3. WHY DO ORGANIZATIONS BUILD INFORMATION SYSTEMS?
      4. INFORMATION SYSTEMS IN THE ORGANIZATIONAL CONTEXT 5
      5. INFORMATION SYSTEMS AND ORGANIZATIONAL CHANGE
      6. CULTURE AND INFORMATION SYSTEMS 7
      7. IMPLICATIONS
      8. CONCLUSION
      9. SUMMARY
      10. STUDY QUESTIONS
      11. FURTHER READINGS
      12. GLOSSARY
    3. Chapter 3: Organizational Information Systems and Their Impact
      1. INTRODUCTION
      2. CATEGORIZING SYSTEMS
      3. THE INFORMATION SYSTEM CYCLE
      4. THE INTEGRATION IMPERATIVE
      5. ENTERPRISE SYSTEMS
      6. SUPPLY CHAIN MANAGEMENT
      7. KNOWLEDGE MANAGEMENT
      8. BUSINESS INTELLIGENCE
      9. CUSTOMER RELATIONSHIP MANAGEMENT
      10. BEST-OF-BREED INTEGRATION
      11. INTEGRATION: CONCLUDING REMARKS
      12. SUMMARY
      13. STUDY QUESTIONS
      14. FURTHER READINGS
      15. GLOSSARY
  9. Part II: Competing in the Internet Age
    1. Chapter 4: The Changing Competitive Environment
      1. INTRODUCTION
      2. NETWORK ECONOMICS
      3. THE ECONOMICS OF INFORMATION
      4. INFORMATION IN NETWORKS
      5. THE INTERNET CHANGES EVERYTHING?
      6. A NOTE ABOUT DISRUPTIVE TECHNOLOGY
      7. SUMMARY
      8. STUDY QUESTIONS
      9. FURTHER READINGS
      10. GLOSSARY
    2. Chapter 5: Electronic Commerce: New Ways of Doing Business
      1. INTRODUCTION
      2. THE INTERNET
      3. INTERNET SERVICES
      4. THE eCOMMERCE VOCABULARY
      5. MANIFESTATIONS OF eCOMMERCE AND eBUSINESS
      6. THE IMPLICATIONS OF eCOMMERCE
      7. eCOMMERCE: FROM NOVELTY TO THE MAINSTREAM
      8. SUMMARY
      9. STUDY QUESTIONS
      10. FURTHER READINGS
      11. GLOSSARY
  10. Part III: The Strategic use of Information Systems
    1. Chapter 6: Strategic Information Systems Planning
      1. INTRODUCTION
      2. SIX DECISIONS REQUIRING MANAGERIAL INVOLVEMENT
      3. THE PURPOSE OF STRATEGIC INFORMATION SYSTEMS PLANNING
      4. THE STRATEGIC INFORMATION SYSTEMS PLANNING PROCESS
      5. SUMMARY
      6. STUDY QUESTIONS
      7. FURTHER READINGS
      8. GLOSSARY
    2. Chapter 7: Value Creation and Strategic Information Systems
      1. INTRODUCTION
      2. THE ANALYSIS OF ADDED VALUE
      3. STRATEGIC INFORMATION SYSTEMS
      4. SUMMARY
      5. STUDY QUESTIONS
      6. FURTHER READINGS
      7. GLOSSARY
    3. Chapter 8: Value Creation with Information Systems
      1. INTRODUCTION
      2. TRADITIONAL MODELS OF VALUE CREATION WITH IT
      3. EMERGING FRAMEWORKS
      4. CONCLUSIONS
      5. SUMMARY
      6. STUDY QUESTIONS
      7. FURTHER READINGS
      8. GLOSSARY
    4. Chapter 9: Appropriating IT-Enabled Value Over Time
      1. INTRODUCTION
      2. NOT ALL IT IS CREATED EQUAL
      3. APPROPRIATING VALUE OVER TIME: SUSTAINABILITY FRAMEWORK
      4. APPLYING THE FRAMEWORK
      5. MAKING DECISIONS
      6. SUMMARY
      7. STUDY QUESTIONS
      8. FURTHER READINGS
      9. GLOSSARY
  11. Part IV: Getting IT Done
    1. Chapter 10: Funding and Governance of Information Systems
      1. INTRODUCTION
      2. INFORMATION SYSTEMS GOVERNANCE
      3. FUNDING INFORMATION SYSTEMS
      4. THE BUDGETING AND PROJECT PRIORITIZATION PROCESS
      5. FUNDING INFORMATION SYSTEMS PROJECTS: MAKING THE BUSINESS CASE
      6. OUTSOURCING
      7. SUMMARY
      8. STUDY QUESTIONS
      9. FURTHER READINGS
      10. GLOSSARY
    2. Chapter 11: Creating Information Systems
      1. INTRODUCTION
      2. FULFILLING INFORMATION PROCESSING NEEDS
      3. BUILD YOUR OWN: SYSTEMS DESIGN AND DEVELOPMENT
      4. END-USER DEVELOPMENT
      5. SUMMARY
      6. STUDY QUESTIONS
      7. FURTHER READINGS
      8. GLOSSARY
    3. Chapter 12: Information Systems Trends
      1. INTRODUCTION
      2. THE MOBILE PLATFORM
      3. GREEN IS 5
      4. DIGITAL DATA GENESIS
      5. CUSTOMER-MANAGED INTERACTIONS
      6. OPEN SOURCE
      7. SOFTWARE AS A SERVICE
      8. CLOUD COMPUTING
      9. SUMMARY
      10. STUDY QUESTIONS
      11. FURTHER READINGS
      12. GLOSSARY
    4. Chapter 13: Security, Privacy, and Ethics
      1. INTRODUCTION
      2. IT RISK MANAGEMENT AND SECURITY
      3. PRIVACY
      4. ETHICS
      5. SUMMARY
      6. STUDY QUESTIONS
      7. FURTHER READINGS
      8. GLOSSARY
  12. Index