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Information Systems for Business: An Experiential Approach

Book Description

A focused delivery on information systems

Featuring the model "learn-do-reflect", this invaluable book offers a focused treatment of information systems topics. Packed with engaging exercises throughout the book to enhance your learning, the book aims at looking at how information is analyzed, used for competitive advantage, stored, and more. Each chapter serves as a short, focused examination of the covered topic and includes activities to drive home the material. Also included is an online instructor's web site that provides extensive support to teach with this approach.

  • Offers a focused look at information systems and how information is analyzed, used for competitive advantage, and stored

  • Includes helpful exercises in each chapter that drill down the lessons learned

  • Reflects the "learn-do-reflect" teaching model

  • Features an instructor's web site that provides extensive support

This valuable book offers a practical approach to learning the capabilities and potential of information systems.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. Dedication
  5. About the Authors
  6. Contents
  7. Preface
  8. CHAPTER 1: The Value of Information
    1. Data, Information, Knowledge, and Wisdom
    2. Information Literacy
    3. Uses of Information
    4. Information and Your Career
  9. CHAPTER 2: Introduction to Information Systems
    1. Why All Business Professionals Need to Be IS Managers
    2. Overview of Systems
    3. Foundations of Information Systems
    4. How Information Systems Help Us Deal with Information
    5. How Information Systems Facilitate Organizational Change
    6. Common Information Systems
  10. CHAPTER 3: Evaluating Information
    1. Being a Smart Information Consumer
    2. Information Overload and the Need to Evaluate Information
    3. Information Quality
    4. Evaluating Information
    5. Evaluating Usefulness
    6. Evaluating Believability
  11. CHAPTER 4: Gaining Strategic Value from Information
    1. Strategic Information Systems
    2. Strategic Planning Process
    3. Frameworks for Strategic Information Systems
    4. Evaluating Strategic Initiatives
  12. CHAPTER 5: Storing and Organizing Information
    1. Overview of Relational Databases
    2. Databases vs. Spreadsheets (When to Use a DBMS)
    3. Relational Databases
    4. Database Diagrams
    5. Online Databases
  13. CHAPTER 6: Analyzing Information for Business Decision-Making
    1. Importance of Good Decision-Making Skills
    2. Using Information for Decision-Making
    3. Types of Decisions
    4. A Decision-Making Process
    5. Information Retrieval and Analysis Tools
  14. CHAPTER 7: Transmitting Information
    1. Introduction and Definitions
    2. Types of Networks
    3. Networking Architectures
  15. CHAPTER 8: Securing Information
    1. Introduction and Definitions
    2. Information Security Threats
    3. Security Technologies and Solutions
    4. Types of Cryptography
    5. Security Policies
    6. Risk Management
  16. CHAPTER 9: Protecting the Confidentiality and Privacy of Information
    1. Information Privacy Threats
    2. Consequences of Privacy Violations
    3. Government Information Privacy Regulations
    4. Privacy and Ethics
    5. Relationship between Security and Privacy
  17. CHAPTER 10: Developing Information Systems
    1. Time, Cost, and Quality
    2. Software Development Methodologies
    3. Traditional Systems Development Life Cycle
    4. Planning Phase
    5. Requirements Phase
    6. Design Phase
    7. Development Phase
    8. Implementation Phase
    9. Maintenance Phase
    10. Alternative Methodologies
    11. Rapid Application Development (RAD)
    12. Spiral Model
    13. Build or Buy Decision
    14. Using Open Source in Business
    15. Outsourcing Information Systems
    16. Benefits and Risks of Outsourcing
    17. Making the Outsourcing Decision
    18. Geographic Considerations
  18. CHAPTER 11: Information-Based Business Processes
    1. What Is a Process?
    2. Process Modeling
    3. Business Process Modeling Tools
    4. Technology and Processes
    5. Process Improvement
    6. Levels of Change
  19. CHAPTER 12: Enterprise Information Systems
    1. Enterprise Systems
    2. Enterprise Resource Planning (ERP)
    3. Supply Chain Management Systems
    4. Customer Relationship Management Systems
    5. Benefits and Limitations of CRM
    6. Customer Managed Interactions (CMI)
  20. CHAPTER 13: Information for Electronic Business
    1. Introduction to E-business
    2. B2C E-business Enablers
    3. B2C E-business Impacts
    4. Design for B2C E-Business
    5. Business-to-Business (B2B)
    6. Search Engine Optimization
    7. Trends in E-business
  21. CHAPTER 14: Information and Knowledge for Business Decision Making
    1. Knowledge Management
    2. Why Managing Knowledge Is Important
    3. Main Processes for Knowledge Management
    4. Knowledge Management Technologies
    5. Decision Support Systems and Group Decision Support Systems
    6. Business Intelligence
    7. Ethical Decision-Making
  22. Index