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Information Systems and Technology for Organizational Agility, Intelligence, and Resilience

Book Description

Knowledge of scientific and technological developments, and the flexible communication and decision making, knowledge sharing, and collaboration that stem from them, can enable organizations and individuals to be successful and viable competitors in today’s global economy. Information Systems and Technology for Organizational Agility, Intelligence, and Resilience aims to advise and support organizational agents who want ensure success in terms of financial, social, and environmental aspects, as well as in the aspect of human development, in a more sustainable way. The premier reference work provides examples of conceptual research, methodologies, empirical cases, and success cases for academics, researchers, intermediaries, and organizations looking to use information systems and technology to boost their agility, intelligence, and resilience.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  6. Preface
    1. PREAMBLE
    2. ORGANIZATION OF BOOK CHAPTERS
    3. CONCLUSION
  7. Section 1: Information Systems and Technologies in Organizations
    1. Chapter 1: Long Tail Leadership
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE PIVOTAL ROLE OF TECHNOLOGY
      5. THE DIGITAL WORLD
      6. HOW THE INDIVIDUAL ENGAGES
      7. ADAPTING TO CHANGE
      8. THE NATURE OF PARETO’S LONG TAIL CHANGES
      9. HOW THE LONG TAIL CHALLENGES THE LEADER
      10. FUTURE RESEARCH DIRECTIONS
      11. CONCLUSION
      12. REFERENCES
      13. ADDITIONAL READINGS
      14. KEY TERMS AND DEFINITIONS
      15. ENDNOTES
    2. Chapter 2: The Contribution of Information and Information Technology in Building Organizational Resilience
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. MAIN FOCUS OF THE CHAPTER
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
    3. Chapter 3: In Search of Social Intelligence
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. ORGANIZATIONAL INTELLIGENCE COLLECTIVE INTELLIGENCE
      5. WHAT WILL COME NEXT: THE DECISIVE STEP
      6. BEYOND THE COLLECTIVE: THE SOCIAL (OR FUTURE RESEARCH DIRECTIONS)
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    4. Chapter 4: Proposal for the Use of Digital Mediation for Public Direct Participation during Electoral Periods
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHODOLOGY
      5. MODEL OF DIGITAL MEDIATION FOR DIRECT PUBLIC PARTICIPATION DURING ELECTORAL PERIODS
      6. PROOF OF CONCEPT: THE ILEGER PLATFORM
      7. DATA ANALYSIS AND MAIN RESULTS
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
      10. REFERENCES
      11. ADDITIONAL READINGS
      12. KEY TERMS AND DEFINITIONS
  8. Section 2: Emerging Issues in IST in Organizations of Various Industrial Sectors
    1. Chapter 5: Web Strategy in the Digital Economy
      1. ABSTRACT
      2. INTRODUCTION
      3. STRATEGIC ROLE OF TECHNOLOGY
      4. STRATEGIC PROCESS FOR WEB STRATEGY DESIGN AND DEVELOPMENT: METHODS AND TOOLS
      5. WEB STRATEGY’S IMPACT ON BUSINESS MODEL AND VALUE CHAIN
      6. INTERNET MARKETING AND BUSINESS
      7. IMPLICATIONS FOR MANAGEMENT
      8. IMPLICATIONS FOR RESEARCH
      9. CONCLUSION
      10. ACKNOWLEDGMENT
      11. REFERENCES
      12. ADDITIONAL READING
      13. KEY TERMS AND DEFINITIONS
    2. Chapter 6: Implementing Cloud Information Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. SAAS MIGRATION
      4. SAAS BUSINESS MODEL
      5. SAAS MIGRATION, A STRATEGIC MOVEMENT
      6. SOLUTIONS TO SAAS IMPLEMENTATION CHALLENGES
      7. FUTURE RESEARCH
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
      12. ENDNOTES
    3. Chapter 7: Model-Driven Reverse Engineering of Open Source Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. PROPOSED BUSINESS PROCESS RECOVERY MODEL
      5. CASE STUDY
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    4. Chapter 8: Internal Control Considerations for Information System Changes and Patches
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE STEPS OF CHANGE MANAGEMENT
      5. MATURITY OF THE CHANGE MANAGEMENT PROCESS
      6. PATCH MANAGEMENT PROCESS
      7. INTEGRATION OF PATCH MANAGEMENT WITH CHANGE MANAGEMENT
      8. CASE STUDIES
      9. FUTURE RESEARCH DIRECTIONS
      10. CONCLUSION
      11. REFERENCES
      12. ADDITIONAL READING
      13. KEY TERMS AND DEFINITIONS
  9. Section 3: The IST Focus and Cases in Organizational Well-Being
    1. Chapter 9: A Traditional Organization Towards a New Dimension of Labour
      1. ABSTRACT
      2. INTRODUCTION
      3. THE NEW DIMENSION OF LABOUR FOR ORGANISATIONS: SOCIAL BUSINESS
      4. THE USE AND UNDERUSE OF CONVERSATION POTENTIAL
      5. SOCIAL BUSINESS SUPPORTED BY MOBILE IST
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    2. Chapter 10: Organizational Memory
      1. ABSTRACT
      2. INTRODUCTION
      3. ORGANIZATIONAL MEMORY
      4. INTEGRATION OF BUSINESS INTELLIGENCE WITH ORGANIZATIONAL MEMORY
      5. BI WITH OM IN A CROWDSOURCING INITIATIVE: CROUDUM
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    3. Chapter 11: Motivation in Electronic Portfolio Usage for Higher Education Institutions
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE MAIN CHALLENGES
      5. FUTURE RESEARCH
      6. CONCLUSION
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
  10. Section 4: Case Studies from Various Business Sectors and Organizations
    1. Chapter 12: How Social Media Tools are Used in Research
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE USE OF SOCIAL MEDIA BY RESEARCHERS: THE CASE OF ISCAP (PORTUGAL)
      5. CONCLUSION
      6. REFERENCES
      7. ADDITIONAL READING
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 13: Comparative Analysis on the Usage of Business Information Systems among Portuguese and Hungarian Small and Medium-Sized Enterprises
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. CONCEPTUAL CONSIDERATIONS
      4. 3. THE ROLE OF MICRO-ENTERPRISES AND SMES IN THE EUROPEAN UNION
      5. 4. THE POSITION OF THE STUDIED COUNTRIES SHOWN BY THE ICT DEVELOPMENT INDICES
      6. 5. BUSINESS INFORMATION SYSTEMS
      7. 6. ADDED VALUE CREATED BY ENTERPRISES AND THE LEVEL OF ICT DEVELOPMENT
      8. 7. FUTURE RESEARCH DIRECTIONS
      9. 8. CONCLUSION
      10. REFERENCES
      11. ADDITIONAL READING
      12. KEY TERMS AND DEFINITIONS
      13. ENDNOTES
    3. Chapter 14: Social Resilience in Action
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND: CULTURE AND TECHNOLOGY OF THE CELL PHONE
      4. A METHODOLOGICAL PERSPECTIVE
      5. SUBVERSIVE USES OF CELL PHONES IN BRAZIL: THREE EXAMPLES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
  11. Compilation of References
  12. About the Contributors