It is through the gradual development of trust and respect that acquaintances and colleagues become friends.
From 2001 to 2010 I had the great privilege of working with a group of highly dedicated people from the UK Cabinet Office, the Department for Business, Innovation and Skills, Ofcom, and organisations representing the whole of the electronic communications industry. Many of us still meet socially at The Old Shades in Whitehall from time to time.
This book is for Fred Micklewright, whose insight, support and wisdom made the work a pleasure.
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