You are previewing Information Overload: A System for Better Managing Everyday Data.
O'Reilly logo
Information Overload: A System for Better Managing Everyday Data

Book Description

World-class guidance on using information to achieve better performance

Examining the characteristics of information and the latest findings in cognitive science, this book shows how the mind works, how it can be used to think optimally about your business, and how to improve business performance with better information management practices.

  • Provides the process and tools necessary to identify this information and how to remember it, and how to better use the people around you to obtain the best information

  • Reveals how to handle all of the hundreds of pieces of information received daily

  • Provides case studies as well as checklists that show managers how to implement the methodology presented in the book

  • Innovative and ahead of its time, this book helps you take control of all the information that enters your life, get better informed, and have more time for the important issues you face within your business.

    Table of Contents

    1. Copyright
    2. PREFACE
      1. ORGANIZATION OF THE BOOK
          1. Part I: The Principles
          2. Part II: In Practice
        1. Note to Readers
    3. ACKNOWLEDGMENTS
    4. I. THE PRINCIPLES
      1. 1. INFORMATION ON INFORMATION
        1. 1.1. HISTORY OF INFORMATION
        2. 1.2. MEANING OF INFORMATION
        3. 1.3. CHARACTERISTICS OF INFORMATION
          1. 1.3.1. Access
          2. 1.3.2. People
          3. 1.3.3. Feelings
          4. 1.3.4. Medium
          5. 1.3.5. Time
          6. 1.3.6. Usage
        4. 1.4. ATTRIBUTES OF INFORMATION
        5. 1.5. A DEFINITION OF INFORMATION
        6. 1.6. VALUE OF INFORMATION
        7. 1.7. NOTES
      2. 2. A LOT OF INFORMATION
        1. 2.1. CONCEPT OF INFORMATION OVERLOAD
        2. 2.2. DEFINITIONS OF INFORMATION OVERLOAD
        3. 2.3. COLLECTING MANIA
        4. 2.4. COLLECTING STRATEGIES
        5. 2.5. BARRIERS TO INFORMATION USE
          1. 2.5.1. Information
          2. 2.5.2. People
          3. 2.5.3. Organization
        6. 2.6. SYMPTOMS OF INFORMATION OVERLOAD
        7. 2.7. CAUSES OF INFORMATION OVERLOAD
          1. 2.7.1. Personal
          2. 2.7.2. Information
          3. 2.7.3. Task
          4. 2.7.4. Organizational
          5. 2.7.5. Information Technology
        8. 2.8. INFORMATION OVERLOAD TODAY
        9. 2.9. NOTES
      3. 3. BRAIN MATTERS
        1. 3.1. HISTORY OF OUR BRAIN
        2. 3.2. Brain Facts
        3. 3.3. BRAIN METAPHORS
        4. 3.4. TYPES OF MEMORY
          1. 3.4.1. Sensory Memory
          2. 3.4.2. Short-Term or Working Memory
          3. 3.4.3. Long-Term Memory
        5. 3.5. REMEMBERING AND RECALLING
          1. 3.5.1. Forgetting
          2. 3.5.2. Déjà Vu
          3. 3.5.3. Flash Bulb Memories
          4. 3.5.4. Emotional Memories
          5. 3.5.5. False Memories
        6. 3.6. LEFT BRAIN VERSUS RIGHT BRAIN
        7. 3.7. DREAMING
        8. 3.8. MIRRORING
      4. 4. WE PEOPLE
        1. 4.1. SOME OBSERVATIONS
        2. 4.2. INFORMATION BEHAVIOR
        3. 4.3. INFORMATION BEHAVIOR THEORIES
          1. 4.3.1. Berrypicking
          2. 4.3.2. Everyday Life Information Seeking
          3. 4.3.3. Information Foraging
          4. 4.3.4. Information Grounds
          5. 4.3.5. Information Orientation
          6. 4.3.6. Information Horizon
          7. 4.3.7. Keeping Found Things Found
          8. 4.3.8. Principle of Least Effort
          9. 4.3.9. Serendipity
        4. 4.4. CONCLUSION
        5. 4.5. NOTES
    5. II. IN PRACTICE
      1. 5. INFORMATION PROFILE
        1. 5.1. A PERSON'S BACKGROUND
          1. 5.1.1. Analysis of Information Flows
          2. 5.1.2. IT and Information Competencies
          3. 5.1.3. Personality
        2. 5.2. INFORMATION APTITUDE
          1. 5.2.1. Readers versus Listeners
          2. 5.2.2. Speakers versus Writers
          3. 5.2.3. Verbalizer versus Imager
          4. 5.2.4. Five Senses
          5. 5.2.5. Pilers versus Filers
          6. 5.2.6. Global versus Detail
          7. 5.2.7. Learning Styles
        3. 5.3. INFORMATION ATTITUDE
          1. 5.3.1. Information Junkie
          2. 5.3.2. Knowing What You Have to Know
          3. 5.3.3. Uncertainty
          4. 5.3.4. Ignorance
        4. 5.4. INFORMATION HANDLING
          1. 5.4.1. Personal Information Management
          2. 5.4.2. Information Organization
          3. 5.4.3. Filtering
          4. 5.4.4. Information Pruning
          5. 5.4.5. Time Management
          6. 5.4.6. To-Do Lists
        5. 5.5. CONCLUSION
        6. 5.6. NOTES
      2. 6. MIND YOUR BRAIN
        1. 6.1. SENSITIVE INFORMATION
          1. 6.1.1. Olfactory
          2. 6.1.2. Enlightenment
          3. 6.1.3. Laughing Out Loud
          4. 6.1.4. Music, Maestro
          5. 6.1.5. Sleep Well
        2. 6.2. MIXED FEELINGS
          1. 6.2.1. Emotions as Information
          2. 6.2.2. The Intuitive Mind
          3. 6.2.3. Information Stress
          4. 6.2.4. Do As I Do
        3. 6.3. FOOD FOR THOUGHT
          1. 6.3.1. Brain Chemicals
          2. 6.3.2. Brain Food
          3. 6.3.3. Food Advice
        4. 6.4. BRAIN MUSCLES
      3. 7. BRAIN AT WORK
        1. 7.1. PAY ATTENTION
          1. 7.1.1. Attention Deficits
          2. 7.1.2. Attention Manager
          3. 7.1.3. To Multitask or Not
          4. 7.1.4. Attention Principles
        2. 7.2. REMEMBER TO REMEMBER
          1. 7.2.1. Unconscious Mind
          2. 7.2.2. Conscious Mind
          3. 7.2.3. Repetition
          4. 7.2.4. Remember the Milk
          5. 7.2.5. Tip of the Tongue
          6. 7.2.6. Recall
        3. 7.3. REMEMBER TO FORGET
          1. 7.3.1. I Forgot about That
        4. 7.4. STOP!
        5. 7.5. NOTES
      4. 8. THE INFORMATION BRAIN
        1. 8.1. SEARCH AND FIND
          1. 8.1.1. Never Stop Asking
          2. 8.1.2. The Needle in the Haystack
        2. 8.2. SAVE EVERYTHING
        3. 8.3. ORDER, PLEASE
          1. 8.3.1. Brain Order
          2. 8.3.2. The New Order
        4. 8.4. FILTER
        5. 8.5. INFORMATION PRUNING
          1. 8.5.1. Questions to Ask
          2. 8.5.2. Take-Outs
        6. 8.6. NOTES
      5. 9. INFORMATION AT WORK
        1. 9.1. LEARN SMARTER
          1. 9.1.1. Information Literacy Skills
          2. 9.1.2. Learning Principles
          3. 9.1.3. Information Processing
        2. 9.2. INFORMATION PRODUCTIVITY
          1. 9.2.1. Addicted to Information
          2. 9.2.2. Information Value
          3. 9.2.3. Information Culture
        3. 9.3. SMART INFORMATION WORKERS
        4. 9.4. TECHNOLOGY SMART
          1. 9.4.1. Using Tools Better
          2. 9.4.2. Technology Is Helpful
          3. 9.4.3. Digital Workplace
        5. 9.5. NOTES
      6. 10. CLEVER COMMUNICATION
        1. 10.1. COMMUNICATE INFORMATION
          1. 10.1.1. Gossips
          2. 10.1.2. Asking Questions
          3. 10.1.3. Better Communication
        2. 10.2. STORYTELLING
          1. 10.2.1. Oral Communication
          2. 10.2.2. Verbal Rules
          3. 10.2.3. Art of Storytelling
        3. 10.3. PICTURE PERFECT
          1. 10.3.1. Visualize
          2. 10.3.2. Mindmapping
          3. 10.3.3. Picture This
          4. 10.3.4. Imagine
        4. 10.4. NAVIGATING THE INFORMATION SEA
        5. 10.5. NOTES
      7. 11. PEOPLE AT WORK
        1. 11.1. SMART PEOPLE
          1. 11.1.1. Beyond the Yellow Pages
          2. 11.1.2. Selecting People
          3. 11.1.3. Analyze Your Network
        2. 11.2. MANAGING INFORMATION WORKERS
          1. 11.2.1. Manager as Information Worker
          2. 11.2.2. Information Behavior of Managers
          3. 11.2.3. Information Behavior of Groups
          4. 11.2.4. Gender in the Brain
          5. 11.2.5. New Jobs
        3. 11.3. TIMING IS EVERYTHING
        4. 11.4. SEASONED CITIZENS
        5. 11.5. NOTES
    6. REFERENCES