Information Governance: Concepts, Strategies, and Best Practices

ABOUT THE AUTHOR

Robert F. Smallwood is a founding partner of IMERGE Consulting and heads up its E-Records Institute, a specialty consulting practice, as executive director. Mr. Smallwood has over 25 years of experience in the information technology industry and holds an MBA from Loyola University of New Orleans. He has been recognized as one of the industry's “25 Most Influential People” and “Top 3 Independent Consultants” by KM World magazine. He consults with Fortune 500 companies and governments to assist them in making technology decisions and implementations. Some of his past research and consulting clients include the World Bank, Johnson & Johnson, Apple, Miller-Coors, AT&T, the Supreme Court of Canada, Xerox, and IBM. Smallwood was an AIIM International chapter founder and president, and a member of the executive committee of the Board of Direcctors, and is active in ARMA International. Hehas published more than 100 articles and given more than 50 conference presentations on documents, records, and content management. He is the author of Managing Electronic Records: Methods, Best Practices, and Technologies (Wiley, 2013); Safeguarding Critical E-Documents (Wiley, 2012); Managing Social Media Business Records (CreateSpace, 2011), Taming the Email Tiger (Bacchus Business Books, 2008) and several other books, including a novel, a theatrical play, and the first published personal account of Hurricane Katrina.