Book description
Information doesn't just provide a window on the business, increasingly it is the business. The global economy is moving from products to services which are described almost entirely electronically. Even those businesses that are traditionally associated with making things are less concerned with managing the manufacturing process (which is largely outsourced) than they are with maintaining their intellectual property.
Information-Driven Business helps you to understand this change and find the value in your data. Hillard explains techniques that organizations can use and how businesses can apply them immediately. For example, simple changes to the way data is described will let staff support their customers much more quickly; and two simple measures let executives know whether they will be able to use the content of a database before it is even built. This book provides the foundation on which analytical and data rich organizations can be created.
Innovative and revealing, this book provides a robust description of Information Management theory and how you can pragmatically apply it to real business problems, with almost instant benefits. Information-Driven Business comprehensively tackles the challenge of managing information, starting with why information has become important and how it is encoded, through to how to measure its use.
Table of contents
- Copyright
- Preface
- Acknowledgments
-
1. Understanding the Information Economy
- 1.1. DID THE INTERNET CREATE THE INFORMATION ECONOMY?
- 1.2. ORIGINS OF ELECTRONIC DATA STORAGE
- 1.3. STOCKS AND FLOWS
- 1.4. BUSINESS DATA
- 1.5. CHANGING BUSINESS MODELS
- 1.6. INFORMATION SHARING VERSUS INFRASTRUCTURE SHARING
- 1.7. GOVERNING THE NEW BUSINESS
- 1.8. SUCCESS IN THE INFORMATION ECONOMY
- 1.9. NOTES
- 2. The Language of Information
- 3. INFORMATION GOVERNANCE
-
4. Describing Structured Data
- 4.1. NETWORKS AND GRAPHS
- 4.2. BRIEF INTRODUCTION TO GRAPHS
- 4.3. RELATIONAL MODELING
- 4.4. RELATIONAL CONCEPTS
- 4.5. CARDINALITY AND ENTITY-RELATIONSHIP DIAGRAMS
- 4.6. NORMALIZATION
- 4.7. IMPACT OF TIME AND DATE ON RELATIONAL MODELS
- 4.8. APPLYING GRAPH THEORY TO DATA MODELS
- 4.9. DIRECTED GRAPHS
- 4.10. NORMALIZED MODELS
- 4.11. NOTE
- 5. Small Worlds Business Measure of Data
- 6. Measuring the Quantity of Information
-
7. Describing the Enterprise
- 7.1. SIZE OF THE UNDERTAKING
- 7.2. ENTERPRISE DATA MODELS ARE ALL OR NOTHING
- 7.3. THE DATA MODEL AS A PANACEA
- 7.4. METADATA
- 7.5. THE METADATA SOLUTION
- 7.6. MASTER DATA VERSUS METADATA
- 7.7. THE METADATA MODEL
- 7.8. XML TAXONOMIES
- 7.9. METADATA STANDARDS
- 7.10. COLLABORATIVE METADATA
- 7.11. METADATA TECHNOLOGY
- 7.12. DATA QUALITY METADATA
- 7.13. HISTORY
- 7.14. EXECUTIVE BUY-IN
- 7.15. NOTES
- 8. A Model for Computing Based on Information Search
- 9. Complexity, Chaos, and System Dynamics
- 10. Comparing Data Warehouse Architectures
- 11. Layered View of Information
-
12. Master Data Management
- 12.1. PUBLISH AND SUBSCRIBE
- 12.2. ABOUT TIME
- 12.3. GRANULARITY, TERMINOLOGY, AND HIERARCHIES
- 12.4. RULE 1: CONSISTENT TERMINOLOGY
- 12.5. RULE 2: EVERYONE OWNS THE HIERARCHIES
- 12.6. RULE 3: CONSISTENT GRANULARITY
- 12.7. RECONCILING INCONSISTENCIES
- 12.8. SLOWLY CHANGING DIMENSIONS
- 12.9. CUSTOMER DATA INTEGRATION
- 12.10. EXTENDING THE METADATA MODEL
- 12.11. TECHNOLOGY
- 13. Information and Data Quality
- 14. Security
-
15. Opening Up to the Crowd
- 15.1. A TAXONOMY FOR THE FUTURE
- 15.2. POPULATING THE STAKEHOLDER ATTRIBUTES
- 15.3. REDUCING E-MAIL TRAFFIC WITHIN PROJECTS
- 15.4. MANAGING CUSTOMER E-MAIL
- 15.5. GENERAL E-MAIL
- 15.6. PREPARING FOR THE UNKNOWN
- 15.7. THIRD-PARTY DATA CHARTERS
- 15.8. INFORMATION IS DYNAMIC
- 15.9. POWER OF THE CROWD CAN IMPROVE YOUR DATA QUALITY
- 15.10. NOTE
- 16. Building Incremental Knowledge
- 17. Enterprise Information Architecture
- Looking to the Future
- About the Author
Product information
- Title: Information-Driven Business: How to Manage Data and Information for Maximum Advantage
- Author(s):
- Release date: August 2010
- Publisher(s): Wiley
- ISBN: 9780470625774
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