It’s not easy to write about such a new and dynamic area. Fortunately, we’ve had a lot of help from many smart, generous people. While we can’t begin to thank all of the teachers, colleagues, friends, and family members who helped, permit us to acknowledge those most influential in shaping this second edition.
We’re grateful to our technical reviewers whose words of criticism and encouragement made this a much better book. They include: Michael Angeles, Samantha Bailey, Sarah Bidigare, Tina Bissell, Bob Boiko, Michael Crandall, Michele de la Iglesia, Bram Dijkshoorn, Jennifer Enzer, Chris Farnum, Chiara Fox, Bob Halstead, Kat Hagedorn, Margaret Hanley, Keith Instone, Fred Leise, Gary Marchionini, Peter Merholz, Jessica Milstead, Whitney Quesenbery, Avi Rappoport, Larry Rusinsky, Dennis Schleicher, Shawn Stemen, Maribeth Sullivan, Steve Toub, Amy Warner, and Christina Wodtke.
We truly appreciate the generous assistance we received from Vivian Bliss and Alex Wade of Microsoft, and from Javier Velasco and other members of the evolt.org community. Our case studies only hint at the exciting and important work going on in their respective organizations.
It’s always a privilege to work with the great team at O’Reilly & Associates. Years ago, Lorrie LeJeune helped bring information architecture to the attention of O’Reilly. Little did she know she would wind up editing the second edition! Lorrie has patiently prodded, encouraged, and threatened us as any good editor must do. Endless thanks to Lorrie, her colleagues, and the entire production crew at O’Reilly.
We’d also like to thank Myra Messing Klarman and Jess McMullin. When words weren’t enough, they helped us express ourselves visually. Speaking of the inadequacy of words, we can never fully express our appreciation and admiration for our wives, Susan Joanne Morville and Mary Jean Babic, who patiently supported our labors, and reminded us that there would indeed be light at the end of the tunnel.
Finally, we are particularly indebted to you, the information architecture community. We’re glad to be here with you at the start of something big.
—Peter Morville and Louis Rosenfeld
Ann Arbor, MI, USA
August 2002
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