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Information Architecture for the World Wide Web, Second Edition by Peter Morville, Louis Rosenfeld

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Controlled Vocabularies

There are two primary types of work products associated with the development of controlled vocabularies. First, you’ll need metadata matrixes that facilitate discussion about the prioritization of vocabularies (see Table 12-1 for an example). Second, you’ll need an application that enables you to manage the vocabulary terms and relationships.

Table 12-1.  A metadata matrix for 3Com

Vocabulary

Description

Examples

Maintenance

Subject

Terms that describe networking.

Home networking; Servers

Difficult

Product type

Types of products that 3Com sells.

Hubs; Modems

Moderate

Product name

Names of products that 3Com sells.

PC Digital WebCam

Difficult

Product brand

Brands of products that 3Com sells.

HomeConnect; SuperStack

Easy

Technology

Types of technologies associated with products.

ISDN; Broadband; Frame relay

Moderate

Protocols

Types of standards and protocols associated with products.

TCP/IP; Ethernet

Moderate

Hardware

Types of devices that products are used in.

PDA; Wireless phone; Internet appliances; PC

Moderate

Geographic location: region

Name of geographic region.

Europe; APR

Easy

Geographic location: country

Name of country.

Germany; Czech Republic

Easy

Language

Name of language.

German; Czech

Easy

Technology applications

Names of applications for technologies.

Call center; E-business

Moderate

Industries

Types of industries that 3Com works with.

Healthcare; Government

Easy

Audiences

Kinds of audiences ...

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