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Information and Communication Technologies, Society and Human Beings

Book Description

There is a real need for an enlightening new volume to explore the recent developments and topical analyses of the psychological and social effects of ICT.Information and Communication Technologies, Society and Human Beings: Theory and Framework addresses the extensive area of effects of ICT on human beings and the interaction between ICT, individuals, organizations, and society. This premier reference source features contributions from over 45 distinguished researchers from around the world, each presenting high quality research on social informatics, human computer interaction, organizational behavior, and macro-ergonomics. This unique publication is perfect for students, teachers, researchers, engineers, practitioners, managers, policy-makers, and media alike.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. EDITORIAL ADVISORY BOARD
    2. TABULA GRATULATORIA
  5. Foreword
  6. Preface
    1. INTRODUCTION
    2. SECTION 1: GUNILLA BRADLEY’S RESEARCH JOURNEY
    3. SECTION 2: THE CONVERGENCE THEORY ON ICT, SOCIETY, AND HUMAN BEINGS
    4. SECTION 3: PSYCHOLOGICAL & USABILITY ASPECTS OF ICT
    5. SECTION 4: ICT IN WORK LIFE AND PRIVATE LIFE – ORGANISATIONAL AND PSYCHOSOCIAL ASPECTS
    6. SECTION 5: E-CONFERENCES & E-LEARNING
    7. SECTION 6: THE INFORMATION AND COMMUNICATION SOCIETY
    8. SECTION 7: ETHICAL ASPECTS ON ICT
    9. SECTION 8: TRANS-DISCIPLINARY STUDIES
    10. SECTION 9: THE EMERGING MESSAGE
  7. Acknowledgment
  8. Section 1: Gunilla Bradley’s Research
Journey
    1. Chapter 1: Gunilla Bradley
    2. Chapter 2: A Butterfly of Masterly Adroitness
  9. Section 2: The Convergence Theory on ICT, Society, and Human Beings
    1. Chapter 3: The Convergence Theory on ICT, Society, and Human Beings
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CONVERGENCE THEORY ON ICT, SOCIETY, AND HUMAN BEINGS
      4. FROM THEORY TO ACTION
      5. SUMMARY OF THE EVOLUTION OF THE CONVERGENCE MODEL
      6. CONCLUSION
    2. Chapter 4: An 'Ekistics' for Information and Communication Technologies
      1. ABSTRACT
      2. REFLECTIONS ON BRADLEY'S CONVERGENCE MODEL
      3. THE CITY AS SOLUTION
      4. SMART CITIES
      5. THE CONVERGENCE MODEL
      6. EKISTICS
      7. AN 'EKISTICS' FOR TECHNOLOGIES OF INFORMATION AND COMMUNICATION
    3. Chapter 5: Gunilla Bradley’s ‘Good Society’ and Structuration Theory
      1. ABSTRACT
      2. INTRODUCTION
      3. NEW ENGINEERS OR NEW INFORMATION PROFESSIONALS?
      4. BRADLEY’S PSYCHOSOCIAL MODEL
      5. INTEGRATION WITH STRUCTURATION THEORY
      6. RESOURCES IN STRUCTURATION THEORY
      7. THE OUTCOMES OF STRUCTURATION
      8. CONCLUSION
    4. Chapter 6: Understanding the Consequences of Technology for Human Interaction and Health
      1. ABSTRACT
      2. INTRODUCTION
      3. SOCIAL INTERACTION AND HEALTH: QUANTITY OR QUALITY OF INTERACTION?
      4. CREATING “SMART HOMES”
  10. Section 3: Psychological & Usability Aspects of ICT
    1. Chapter 7: Multitasking
      1. ABSTRACT
      2. INTRODUCTION
      3. ENGAGEMENT WITH CONVERGENCE
      4. CONCLUSION
    2. Chapter 8: Electronic Performance Monitoring, Job Design and Psychological Stress
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODS
      4. RESULTS
      5. DISCUSSION
    3. Chapter 9: Psychosocial Considerations in Upper Extremity Cumulative Trauma Disorders
      1. INTRODUCTION
      2. TRADITIONAL CTD CAUSATION FACTORS
      3. THE ROLE OF PSYCHOSOCIAL FACTORS
      4. STRESS AND CTD'S: A CONCEPTUAL RELATIONSHIP
      5. WORK ORGANIZATION, JOB DESIGN, STRESS AND ETD'S
      6. GENERAL CONCLUSIONS
    4. Chapter 10: Computers, Psychosocial, Work Environment, and Stress
      1. ABSTRACT
      2. PROLOGUE
      3. INTRODUCTION
      4. FINAL REMARKS
    5. Chapter 11: Touch Screens for the Elderly
      1. ABSTRACT
      2. INTRODUCTION
      3. SURVEY
      4. COMPARATIVE EXPERIMENTAL STUDY OF INFORMATION INPUT DEVICES
      5. RESULTS
      6. DISCUSSION
    6. Chapter 12: Psychological and Social Problems of Automation and Computerization
      1. ABSTRACT
      2. INTRODUCTION
    7. Chapter 13: Cognitive and Organizational Complexity and Behavior
      1. ABSTRACT
      2. INTRODUCTION
      3. COGNITIVE COMPLEXITY AND CONCEPTUAL SYSTEMS
      4. CONTRIBUTIONS TO OUR UNDERSTANDING BY THE AUTHOR
      5. IMPLICATIONS FOR THE DESIGN OF INFORMATION AND TRAINING SYSTEMS
      6. CONCLUSION
    8. Chapter 14: Individuation and Diversity
      1. ABSTRACT
      2. INTRODUCTION
      3. LONG TERM DYNAMICS IN TECNOLOGY USE AND HCI
      4. HCI AS A SCIENCE OF DIVERSITY: THE NEED FOR PERSONALISED TECHNOLOGIES
      5. IDIOGRAPHIC RESEARCH
      6. CONCLUSION: INDIVIDUAL-CENTRED HCI
    9. Chapter 15: Usable Privacy-Enhancing Identity Management
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. CHALLENGES
      5. HCI GUIDANCE FOR PRIVACY & IDENTITY MANAGEMENT DEVELOPERS
      6. CONCLUSION AND OUTLOOK
    10. Chapter 16: Living Lab
      1. ABSTRACT
      2. INTRODUCTION
      3. LIVING LABS
      4. BOTNIA LIVING LABS
      5. FORMIT: AN ILLUSTRATION OF A LIVING LAB METHODOLOGY
      6. RESEARCH METHOD
      7. CASE
      8. REFLECTING ON KEY PRINCIPLES
      9. REFLECTING ON KEY COMPONENTS
      10. FINAL REMARKS
  11. Section 4: ICT in Work Life and Private Life: Organisational and Psychosocial Aspects
    1. Chapter 17: ICT Tools and Transform in Work
      1. ABSTRACT
      2. INTRODUCTION
      3. INFORMATION AND COMMUNICATION TECHNOLOGY AND KNOWLEDGE WORK
      4. MATERIAL AND METHODS
      5. RESEARCH TRENDS ON RELATIONSHIP BETWEEN WORK AND ICT
      6. DISCUSSION
    2. Chapter 18: Sociotechnical Issues of Tele-ICU Technology
      1. ABSTRACT
      2. INTRODUCTION
      3. GENERAL CONTEXT OF ICUS
      4. TELEMEDICINE AND VIRTUAL TEAMS
      5. PSYCHOSOCIAL AND ORGANIZATIONAL IMPACT OF TELE-ICU
      6. CONCLUSION
    3. Chapter 19: The Interplay between Humans and Technology
      1. ABSTRACT
      2. INTRODUCTION
      3. HISTORIES
      4. HISTORY OF TECHNOLOGY
      5. BRIEF HISTORY OF THE AUTOMOBILE
      6. BRIEF HISTORY OF COMPUTING
      7. HISTORY OF WORD PROCESSING
      8. THE TECHNICAL, SOCIAL, AND THE HUMAN ASPECTS
      9. STRESS
      10. PLACES: THE WORKPLACE AND THE THIRD PLACE
      11. HABITS, CUSTOMS
      12. HUMAN PERCEPTION AND MULTIMEDIA
      13. THE MULTIMEDIA “DOCUMENT”
      14. EFFORT AND LOAD
      15. THE ULTIMATE “WORKSPACE” - A CREATIVE SPACE
      16. CONCLUSION
    4. Chapter 20: Psychosocial Life Environment and Life Roles in Interaction with Daily Use of Information Communication Technology
      1. ABSTRACT
      2. USE OF INFORMATION COMMUNICATION TECHNOLOGY
      3. PSYCHOSOCIAL WORK ENVIRONMENT
      4. AFFECTS ON INDIVIDUALS
      5. SLEEP, RECOVERY AND PSYCHOSOCIAL HEALTH
      6. DISCUSSION
      7. CONCLUSION
    5. Chapter 21: Services Rendered By Computers and Their Explications
      1. ABSTRACT
      2. INTRODUCTION
      3. SOME WAYS TO UNDERSTAND MESSAGE PROCESSING
      4. A PROPOSED ALTERNATIVE APPROACH
      5. THE NEW APPROACH AND SERVICES RENDERED BY COMPUTERS
      6. SUMMARY AND CONCLUSION
  12. Section 5: E-Conferences & E-Learning
    1. Chapter 22: Towards A Combined Model for On-Line and Real Conferences
      1. ABSTRACT
      2. INTRODUCTION
      3. WEB 2.0
      4. USING WEB 2.O IN REAL AND VIRTUAL CONFERENCES
      5. FROM REAL EVENTS TO ON-LINE CONFERENCES
      6. THE EVALUATION PERFORMED
      7. THE PROPOSED COMBINED MODEL
      8. CONCLUSION
    2. Chapter 23: Some Experiences of E-Learning in the Moodle E-Learning Environment
      1. ABSTRACT
      2. INTRODUCTION
      3. E-LEARNING AS A SOLUTION FOR NEW CHALLENGES
      4. AIM OF THE STUDY
      5. MATERIAL AND METHOD
      6. RESULTS
      7. DISCUSSION
      8. CONCLUSION
    3. Chapter 24: The Convergence Model Implements Accessible Information Creating Effective ICT Tools for Our Forgotten Ones
      1. ABSTRACT
      2. PLANNING EFFECTIVE HCI TO ENHANCE ACESS TO EDUCATIONAL APPLICATIONS
      3. INTRODUCTION
      4. INSTRUCTIONAL DESIGN APPROACH
      5. PROTOTYPES
      6. EVALUATION
      7. PROCEDURE
      8. RESULTS
      9. ACCESS TO INFORMATION
      10. SUMMARY AND CONCLUSION
  13. Section 6: The Information and Communication Society
    1. Chapter 25: Information Integrity in the Information Age
      1. ABSTRACT
      2. INTRODUCTION
      3. THE NATURE OF INFORMATION
      4. THE INFORMATION DICHOTOMY
      5. INTEGRITY AND PROVENANCE
      6. INFORMATION MELTDOWN
    2. Chapter 26: Community Informatics, Civil Society & Capability Approaches Converging to Cope With ‘Bifurcation Challenges’ in Current Societal Development
      1. ABSTRACT
      2. INTRODUCTION
      3. ‘BIFURCATION CHALLENGES’
      4. CONCLUSION
    3. Chapter 27: Connection, Coupling, and Persistence in Online Social Networks
      1. ABSTRACT
      2. INTRODUCTION
      3. ELEMENTS OF FUNCTIONAL ICT BENEFITS
      4. ENGINEERING MEASURES OF SOCIAL NETWORK COMMUNITY INTERACTIONS
      5. CONCLUSION
    4. Chapter 28: The Community Event Research Method
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CERM RECIPE
      4. CONCLUSION
    5. Chapter 29: The Ethics Driven Spatial Management in Multiculturalism through ICTs
      1. ABSTRACT
      2. INTRODUCTION
      3. REVIEW OF LITERATURE
      4. 3PS-FRAMEWORK FOR SPATIAL MANAGEMENT
      5. TOWARDS A UNIFIED SOCIO-ETHICAL FRAME
      6. DISCUSSION
      7. CONCLUSION
    6. Chapter 30: From Social Capital to Social Production
      1. ABSTRACT
      2. THE IMPORTANCE OF SOCIAL CAPITAL
      3. THE RISE OF SOCIAL PRODUCTION
      4. IMPLICATIONS FOR INDIVIDUALS
      5. IMPLICATIONS FOR ORGANIZATIONS
      6. IMPLICATIONS FOR COUNTRIES
      7. CONCLUSION
    7. Chapter 31: Seeking Utopia
      1. ABSTRACT
      2. INTRODUCTION
      3. THE DUALITY OF STRUCTURE
      4. THE CONTEXT OF THE CONTEMPORARY MEDIA ENVIRONMENT
      5. COLLECTIVE PROCESSES IN THE CONTEMPORARY MEDIA ENVIRONMENT
      6. IMPLICATIONS FOR CIVIL SOCIETIES
    8. Chapter 32: Convergent Media Policy Issues for the Developing World
      1. ABSTRACT
      2. DEVELOPMENTAL SHORTCOMINGS
      3. ACCESS AND CONTENT
      4. CONCEPTUALIZING INEQUALITIES
      5. COMPLEMENTARY PERSPECTIVES: DIGITAL INDEPENDENCE
      6. CULTURAL REPRESENTATION IN DEMOCRATIC SOCIETIES THROUGH DEMOCRATIC MEDIA
    9. Chapter 33: Information and Communication Technologies for a more Sustainable World
      1. ABSTRACT
      2. INTRODUCTION
      3. PERSPECTIVES OF ICT AND SUSTAINABILITY
      4. CONCLUSION
    10. Chapter 34: Why Do The Orders Go Wrong All The Time?
      1. ABSTRACT
      2. INTRODUCTION
      3. SUSTAINABLE DEVELOPMENT AND AGENDA 21
      4. PARTICIPATION IN DESIGN AND IMPLEMENTATION OF INFORMATION TECHNOLOGIES
      5. RESEARCH METHODS AND CONTEXT
      6. ALL THE PROBLEMS: ARTICLES, QUANTITIES AND FRESH FRUIT
      7. CONCLUDING THOUGHTS
    11. Chapter 35: Information and Communication Technologies for the Good Society
      1. ABSTRACT
  14. Section 7: Ethical Aspects on ICT
    1. Chapter 36: Can Computers Decide what is Legal and Illegal?
      1. ABSTRACT
      2. INTRODUCTION
      3. EXAMPLES OF RULES IN REAL LIFE
      4. THE REAL USE OF LAWS AND REGULATIONS
      5. DETAILED FORMS
      6. EVERY-DAY RATIONALIZATION
      7. BALANCED COMMUNICATION IS BETTER THAN ONE-SIDED
      8. USER INFLUENCE
      9. A TOO DILIGENT PORN STOPPER
      10. IS THE INTERNET ILLEGAL
      11. MUST THE COMPUTER STOP ALL UNWANTED BEHAVIOUR
      12. CALENDAR SCHEDULING
      13. CONCLUSION
    2. Chapter 37: eHealth and Ethics
      1. ABSTRACT
      2. INTRODUCTION
      3. EHEALTH IN EUROPE: GENERAL OVERVIEW
      4. EHEALTH IN EUROPE: A GROWING COMMITMENT TO DEPLOYMENT
      5. ETHICS
      6. EHEALTH AND ETHICS
      7. TEACHING ETHICS TO ICT PROFESSIONALS
      8. ELECTRONIC HEALTH RECORDS AND RADIO FREQUENCY IDENTIFICATION DEVICES
      9. RAISING ETHICS AWARENESS IN OTHER AREAS
      10. DISCUSSION
      11. CONCLUSION
    3. Chapter 38: Ethical and Social Issues of the Internet Governance Regulations
      1. ABSTRACT
      2. IN HONOUR OF GUNILLA BRADLEY
      3. ETHICAL AND SOCIAL ISSUES OF THE INTERNET GOVERNANCE REGULATIONS
      4. THE TECHNICAL REGULATIONS
      5. PROVISIONAL QUESTIONS
    4. Chapter 39: Moral Considerations for the Development of Information and Communication Technology
      1. ABSTRACT
      2. PROLOGUE
      3. INTRODUCTION
      4. NORMATIVITY OF INFORMATION AND COMMUNICATION TECHNOLOGY
      5. CHARACTERISATION OF IT-PROFESSIONALS
      6. A GUIDE FOR THE NORMATIVE CONSIDERATIONS OF IT-PROFESSIONALS
      7. SUMMARY
    5. Chapter 40: Critical Systems Thinking and Information Technology
      1. ABSTRACT
      2. SOFT SYSTEMS METHODOLOGY
      3. SSM CRITICALLY REVISITED
      4. CRITICAL SYSTEMS THINKING
      5. CST CRITICALLY REVISITED
      6. KANTIAN ETHICS REVISITED
      7. INFORMATION TECHNOLOGY AND HYPERSYSTEMS
      8. CONCLUSION
  15. Section 8: Trans-Disciplinary Studies
    1. Chapter 41: Engaged Scholars, Thoughtful Practitioners
      1. ABSTRACT
      2. INTRODUCTION
      3. ACADEMIA VERSUS PRACTICE
      4. INCENTIVES AND PRESSURES IN THE ACADEMIC CONTEXT
      5. INCENTIVES AND PRESSURES IN THE WORLD OF PRACTICE
      6. WHY DOES THIS MATTER?
      7. THE ROLE OF PROFESSIONAL ASSOCIATIONS
    2. Chapter 42: Habits of the Mind
      1. ABSTRACT
      2. INTRODUCTION
      3. DEFINING TERMS
      4. HABITS OF THE MIND
      5. PERSPECTIVES AND EXPERIENCES
      6. ENTERING MULTIDISCIPLINARY WATERS
      7. SUMMARY: LESSONS LEARNED
  16. Section 9: The Emerging Message
    1. Chapter 43: In Search for Unity within the Diversity of Information Societies
      1. Introduction
      2. CONVERGENCE: THE PRODUCT AND THE PRODUCER
      3. AN EMERGENCE OF A NEW SOCIAL ORDER
      4. A SOCIETAL SELF-PRODUCTION
      5. SOME GUIDELINES TOWARD WELLBEING
      6. THE SEARCH FOR UNITY IN THE SOCIAL DIVERSITY OF THE INFORMATION AGE
  17. Compilation of References
  18. About the Contributors