4. Information Technology as a Utility

We are stuck with technology when what we really want is just stuff that works.

—Douglas Adams, author, The Hitchhiker’s Guide to the Galaxy

In sailing, each member of my family definitely has his or her own particular areas of responsibility—or core competencies. Knowing our roles and sticking to our core competencies adds enjoyment to our sailing experience and makes it safer.

As the captain, I have ultimate responsibility for our fifty-foot sailboat and all onboard. I perform safety checks, and I am the skipper. I choose the course, do the primary sailing, and take personal accountability for everything that happens during our trip. My wife, Hope, is our cruise director and executive chef, and she and ...

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