Define the Problem
Step One
This chapter starts with the most basic element in problem solving: defining the problem.
Some people might not understand the difference between the problem’s definition and the problem’s cause. It’s important to understand this difference before you venture into the realm of problem solving.
The Cause and Why It Is Important
Consider for a minute a plastic part formed in a molding machine. The machine has at least two moveable parts that are joined before the resin is injected into the mold. One of these is the cope (the top) and the other is the drag (the bottom). These two sections must join flawlessly to produce ...
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