Notes

Chapter 1

1. NASSCOM-McKinsey Report, “Extending India’s Leadership of the Global IT and BPO Industries,” 2005, www.mckinsey.com/locations/india/mckinseyonindia/pdf/nasscom_mckinsey_report_2005.pdf.

2. Pew Research Center, Pew Global Attitudes Project, “Global Unease with Major World Powers: Rising Environmental Concern in 47-Nation Survey,” June 27, 2007, http://pewglobal.org/reports/display.php?ReportID=256.

3. Thomas L. Friedman, The World Is Flat (New York: Farrar, Straus, & Giroux, 2005), 264.

4. Ibid., 271.

5. Vikas Bajaj, “With All Its Talent, India Wonders Why Innovation Is Elusive,” New York Times, December 10, 2009, 17.

6. Historically, coolie is a term used to define manual laborers of Asian descent. However, over time, the connotation ...

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