Acknowledgments
Our first and deepest gratitude is to all the managers, academics, and policy makers who took time from their busy schedules to meet with us. Therefore, we start by thanking those who met with us to share their insights:
V. Bharathwaj, 24/7 Customer
T. Hariharan, 24/7 Customer
Mohit Jain, 24/7 Customer
P. V. Kannan, 24/7 Customer
Kumar Mangalam Birla, Aditya Birla Group
Subhash Bana, Alcatel-Lucent
Pratap Reddy, Apollo Hospitals
Anandh Balasundaram, AstraZeneca
Tanjore Balganesh, AstraZeneca
Sudhir Nambiar, AstraZeneca
Baba N. Kalyani, Bharat Forge
Vinita Bali, Britannia
Pradipta K. Mohapatra, Business Coaching Foundation India
Samir K. Brahmachari, CSIR and DSIR
Naresh Kumar, CSIR
Satish Reddy, Dr. Reddy’s Laboratories
Sudeep ...
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