Management Review
Paula Neal was counseled by the Security Director and Jenn Powers, the Chief Technology Officer on her actions. Paula assumed her decision to shut the firewall down was justified to ensure uptime at the Denver site -- but was informed she was not authorized to make that decision without coordinating the action with the other members of the Operations Department and her manager. She admitted her actions were wrong and promised to adhere to the policy governing changes to production systems. A management letter of reprimand was signed by both Brackett and Powers and placed in Neal’s personnel folder in Human Resources.
Get Incident Response now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
