Integration of the Social Sciences into Incident Response

Almost every day a TV news report, newspaper, or Internet news story will report an incident of hacking, computer abuse, or cybercrime. Everyone is getting hit, and it is not just web site defacement of government sites or other “nuisance” attacks. The recent onslaught of distributed denial-of-service attacks, identity thefts, virus releases, and online credit card thefts has demonstrated an increase in the sophistication of attacks and the capability to attack large, successful American and European companies—as well as individuals. To combat these types of incidents, most corporations and government organizations have formed or contracted incident response teams.

In most cases, the ...

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