In the Line of Fire: How to Handle Tough Questions...When It Counts

Index

A

accusations, refuting, 77-79, 86

ACT UP (AIDS Coalition to Unleash Power), 34

Active Listening

body language, 48-49

concentration, 40-42

football analogy, 51

Roman Columns analogy, 42-47

sub-vocalization, 47-48

understanding the question, 49-51

Zen master analogy, 39

agility, 127

Al Gore and George W. Bush debate, 134-140

Al Gore and Jack Kemp debate, 132-134

George W. Bush and John F. Kerry debate, 140-153

versus force, xix, 57, 126, 140

agreement with guilty as charged questions, 95

AIDS Coalition to Unleash Power (ACT UP), 34

answering questions

control in group settings, 82-96

with questions, 56

skipping answers, 167

anticipating tough questions, 84-85

asking challenging questions. See challenging questions

The Atlantic Monthly, ...