Improving the Test Process

Preface

If your objective is to gain well-rounded, in-depth knowledge of how to improve testing processes, this book is for you. It is a “one-stop” study guide for the “Improving the Test Process” module of the ISTQB Certified Tester Expert Level.

This book will give you a thorough understanding of how to approach test process improvement from two fundamental viewpoints: the process itself and the people issues concerned with improving the process. It’s not a book about using model XYZ or applying technique ABC; it considers test process improvement itself as a process, with a wide range of options, choices, and interactions.

Of course, you’ll get in-depth information about models and techniques; we need to know the “tools of the trade” and how ...