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Improving Performance: How to Manage the White Space on the Organization Chart by Alan P. Brache, Geary A. Rummler

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11.6. Sin 6: The organization focuses more on redesign than on implementation.

Process redesign is all academic until implementation. The investment in creating the changes pales in comparison with the calendar time, the management time, and the resources required for successful implementation of those changes.

Top management has been defined as a group of people who suffer from attention span deficit disorder. When overseeing the implementation of Process Improvements, this disease needs to be in remission. You and the other members of your top management team must remain focused during the time it takes to install the redesign. For a complex process, implementation often lasts nine to eighteen months.

If you visit the executive suite of a ...

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