Further Reading

Our Three Levels framework provides an overview of what we believe to be factors affecting organization performance. In order to control the size of the book and increase its usability, we have not gone into exhaustive detail. We hope your interest will be piqued in some cases and you will want to learn more. Following are our recommendations for further reading:

Systems View

Ackoff R. L. Redesigning the Future New YorkWiley1974.

Ackoff R. L. Creating the Corporate FutureNew YorkWiley1981.

Checkland P. B. Systems Thinking, Systems Practice LondonWiley1981.

Kauffman D. L. Systems One: An Introduction to Systems ThinkingMinneapolis, Minn.Future Systems, Inc.1980.

Miller J. G. Living SystemsNew YorkMcGraw-Hill1978.

Get Improving Performance: How to Manage the White Space on the Organization Chart now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.