Chapter 9. DIAGNOSING AND IMPROVING PERFORMANCE
A CASE STUDY
Medicine, to produce health, has to examine disease.
—Plutarch
The pharmaceutical industry has developed a host of effective medicines. Penicillin, for example, is a drug of demonstrated effectiveness. However, it probably won't help a cataract. There's no evidence that cortisone will do an y-thing for a fever. Aspirin has been called a wonder drug, but it is actually harmful to someone suffering from an ulcer. Unfortunately, every effective medicine addresses only a limited number of ailments. Professional diagnosticians, called doctors, are paid to match medications with patients' illnesses.
Similarly, there are lots of proved performance improvement "medicines" out there. Training ...
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