15.5. Designing and Managing the HRD Function
The Three Levels approach to determining training needs, to designing training, and to evaluating training suggests a different kind of HRD department. As a matter of fact, this type of HRD function can transform itself from a training operation to the organization's performance department.
A performance department differs from a traditional training function in a number of ways. Its people:
Understand that their mission is to improve performance, not to provide skills and knowledge.
Figure 15.4. Ace Copiers, Inc., Original Organization Chart.
Only conduct training and development that are linked ...
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