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Improving Organizational Effectiveness with Enterprise Information Systems

Book Description

Information and communication technologies are widely used to improve organizational efficiency and ensure effective workflows. Technology and software systems provide the opportunity to improve productivity and efficiency when used correctly; however, professionals continue to encounter challenges in a variety of settings. Improving Organizational Effectiveness with Enterprise Information Systems analyzes the challenges and solutions associated with integrating new technologies in organizations, including key topics in cloud computing, project management, and operational procedure development and implementation. This publication is an essential reference source for senior managers, CIOs, ICT professionals, project managers, researchers, academicians, and upper level students interested in the applications and advances in ICTs and IS.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  6. Preface
    1. CHALLENGES
    2. TARGET AUDIENCE
    3. ORGANIZATION OF THE BOOK
    4. CONCLUSION
  7. Acknowledgment
  8. Section 1: Information and Communication Technologies in Education Environments
    1. Chapter 1: The Integration of Information and Communication Technology in Schools
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. A STUDY ABOUT ICT IN SCHOOLS AND THE SAFETY ONLINE
      5. RESEARCH AND FINDINGS
      6. CONCLUSION
      7. FUTURE RESEARCH DIRECTIONS
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    2. Chapter 2: The Moodle Platform
      1. ABSTRACT
      2. INTRODUCTION
      3. LEARNING MANAGEMENT SYSTEMS
      4. MOODLE PLATFORM
      5. THE CASE OF THE MOODLE PLATFORM AT THE UNIVERSITY OF AVEIRO
      6. CONCLUSION AND FUTURE WORK
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
  9. Section 2: Enterprise Technology Challenges:
Architectures and Time Forecasts
    1. Chapter 3: Ubiquitous Integration Architectural Issues
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. SYSTEMS INTEGRATION
      4. 3. INTEGRATION CASE STUDY PRESENTATION
      5. 4. NEW INTEGRATION MODEL APPROACH: UBIQUITOUS INTEGRATION ARCHITECTURE
      6. 5. CONCLUSION AND FUTURE WORK
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 4: Cloud Computing Implementation Level in Portuguese Companies
      1. ABSTRACT
      2. INTRODUCTION
      3. OVERVIEW
      4. MAJOR TECHNOLOGIES
      5. VIRTUALIZATION
      6. FROM VIRTUALIZATION TO CLOUD COMPUTING
      7. GRID COMPUTING
      8. UTILITY COMPUTING
      9. WHAT IS CLOUD COMPUTING?
      10. CLOUD COMPUTING, ESSENTIAL CHARACTERISTICS
      11. CLOUD COMPUTING, SERVICE MODELS
      12. CLOUD COMPUTING, DEPLOYMENT MODELS
      13. CLOUD COMPUTING MATURITY LEVEL
      14. CLOUD COMPUTING IN EUROPE
      15. METHODOLOGY
      16. THE LEVEL OF IMPLEMENTATION OF CLOUD COMPUTING IN PORTUGUESE COMPANIES
      17. SURVEY RESULTS
      18. CLOUD COMPUTING LEVEL OF KNOWLEDGE
      19. MAIN REASONS FOR ADOPTING CLOUD COMPUTING
      20. MAIN REASONS FOR ADOPTING CLOUD COMPUTING
      21. KEY BENEFITS OF CLOUD COMPUTING FOR ENTERPRISES SURVEYED
      22. TYPE OF CLOUD AND SERVICES ADOPTED
      23. CLOUD COMPUTING SERVICES USED BY BUSINESSES
      24. WHAT TYPE OF CLOUD COMPANIES SURVEYED PLAN TO ADOPT IN THE FUTURE
      25. INFORMATION SOURCES ABOUT CLOUD COMPUTING
      26. CONCLUSION AND FUTURE WORK
      27. REFERENCES
      28. KEY TERMS AND DEFINITIONS
    3. Chapter 5: Tourism Time Series Forecast
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. THE TIME SERIES: MONTHLY NUMBER OF GUEST NIGHTS IN THE HOTELS OF THE NORTH REGION OF PORTUGAL
      4. 3. DAILY INSOLATION DURATION VARIABLE
      5. 4. THE ARTIFICIAL NEURAL NETWORK MODELS
      6. 5. METHODOLOGY
      7. 6. DISCUSSION OF THE RESULTS
      8. 7. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
  10. Section 3: Project Management and Application in Real-World Scenarios
    1. Chapter 6: Open Innovation Practices Applied to Efficient Replenishment
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. BUSINESS EFFICIENCY AND RELATIONAL CAPITAL
      4. 3. THE MODEL
      5. 4. RESULTS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 7: Project Management in Portuguese Metalworking Industry
      1. ABSTRACT
      2. INTRODUCTION
      3. PROJECT MANAGEMENT
      4. INVESTIGATION PROCESS
      5. ANALYSIS OF THE RESULTS
      6. DISCUSSION AND CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    3. Chapter 8: Local Communities Platform for Restoration of “Kizuna”
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. OBJECT
      5. THE STUDY
      6. PROPOSAL
      7. FUTURE DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    4. Chapter 9: EX-ANTE and EX-POST Model
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCEPTS AND APPLICATION
      4. OPERATIONAL MANAGEMENT MODEL DEVELOPMENT
      5. CONCLUSION
      6. FUTURE WORK
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    5. Chapter 10: Organizational Cockpit
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCEPTS AND APPLICATION
      4. GOEIS DEVELOPMENT
      5. CONCLUSION
      6. FUTURE WORK
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
  11. Section 4: Decision Making and Semantical Approaches to Enterprise Information Systems
    1. Chapter 11: Concepts for the Design of a Manager-Centric Global Decision Support System for Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ASSUMED FUNCTIONAL MODEL FOR DECISION PROCESSES
      5. DECISION DASHBOARDS
      6. COMMUNICATION AND JOINT DECISIONS
      7. IMPLEMENTATION ASPECTS
      8. CONCLUSIONS AND PERSPECTIVES
      9. ACKNOWLEDGMENT
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
    2. Chapter 12: Theory of Intelligent Collectives
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCLUSION
      4. ACKNOWLEDGMENT
      5. REFERENCES
      6. KEY TERMS AND DEFINITIONS
      7. ENDNOTES
    3. Chapter 13: Semantic Integration Framework for Resources Identification
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. PROPOSED INTEGRATION FRAMEWORK
      5. DATASET DESCRIPTION
      6. ATTRIBUTE EXTRACTION
      7. COMPARISON ENGINE
      8. EVALUATION
      9. MULTIOBJECTIVE OPTIMISATION
      10. FUTURE RESEARCH DIRECTIONS
      11. CONCLUSION
      12. REFERENCES
      13. KEY TERMS AND DEFINITIONS
    4. Chapter 14: GSSP – A Generic Semantic Search Platform
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. GSSP
      5. GSSP Application to a QMS System
      6. CONCLUSIONS AND FUTURE WORK
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
  12. Section 5: Business Process Management:
Correctness of Models and Skills Development
    1. Chapter 15: Enhancing the Correctness of BPMN Models
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. BPMN METAMODEL OVERVIEW
      4. 3. BPMN SYNTAX AND SEMANTICS
      5. 4. WELL-FORMEDNESS RULES
      6. 5. EMPIRICAL VALIDATION
      7. 6. EMPIRICAL RESULTS
      8. 7. RELATED WORK
      9. 8. CONCLUSION AND FUTURE WORK
      10. ACKNOWLEDGMENT
      11. REFERENCES
      12. ENDNOTES
    2. Chapter 16: Business Process Management Skills Development
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. THE CERTIBPM TRAINING AND CERTIFICATION PROGRAM
      4. 3. CERTIBPM TRAINING PROGRAM IMPACT ON THE ROMANIAN MARKET
      5. 4. CONCLUSION
      6. ACKNOWLEDGMENT
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
  13. Compilation of References
  14. About the Contributors