image CHAPTER 6

Five Program Requirements

An Effective Performance Review Program

Up to this point, this book has focused on the specifics of a performance review program. Significant job segments and standards of performance were emphasized and described in order to clarify what is expected of an employee. The appraisal of performance was then discussed with a suggestion that a self-appraisal be included. Specific suggestions were then given on how to prepare and how to conduct an appraisal interview. The preparation of a performance improvement plan was described in detail. Chapter 5 dealt with the characteristics and techniques of an effective coach. ...

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