About the Author

Donald L. Kirkpatrick holds B.A., M.A., and Ph.D. degrees from the University of Wisconsin in Madison. At the Management Institute of the University of Wisconsin, he taught managers at all levels the principles and techniques of many subjects, including human relations, communication, managing time, managing change, leadership, motivation, and decision making. In industry, he developed a Performance Appraisal System for International Minerals and Chemical Corp. Later he served as personnel manager of Bendix Products Aerospace Division.

He is a past national president of the American Society for Training and Development, which gave him its highest honor, “Lifetime Achievement Award in Workplace Learning and Performance,” in 2004. ...

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