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Improving Data Warehouse and Business Information Quality: Methods for Reducing Costs and Increasing Profits by Larry P. English

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APPENDIX B

Information Quality Recommended Reading and Bibliography

Recommended Reading

Bracket, M. The Data Warehouse Challenge: Taming Data Chaos. New York: John Wiley & Sons, 1996.

Buckland, J., R. Fowinkle, L. Shroyer, and F. Rice. Total Quality Management in Information Services. New York: Wiley Interscience, 1997.

Crosby, P. B. Quality Is Free: The Art of Making Quality Certain. New York: Penguin Group, 1979.

Deming, W. E. Out of the Crisis. Cambridge: Massachusetts Institute of Technology Center for Advanced Engineering Study, 1986.

English, L. P. “Data Quality: Meeting Customer Needs.” DM Review. November 1996.

English, L. P. “Data Stewardship: A Human Solution to Data Integrity.” Database Programming & Design. April 1993.

English, L. P. “Plain English on Data Quality.” DM Review. Monthly column, Jan. 1997–present.

Huang, K-T, Yang Lee & Richard Wang. Quality Information and Knowledge. Upper Saddle River: Prentice-Hall, 1999.

Ishikawa, K., trans. David Lu. What Is Total Quality Control?—The Japanese Way. New York: Prentice-Hall, 1985.

Redman, T. Data Quality for the Information Age. Boston: Artech House, 1996.

Reingruber, M. C., and William W. Gregory. The Data Modeling Handbook: A Best-Practice Approach to Building Quality Data Models. New York: John Wiley & Sons, 1994.

Walton, M. The Deming Management Method. New York: Putnam Publishing Group, 1986.

Wang, R., Lee Yang, Leo Pipino, and Diane Strong. “Manage Your Information as a Product.” MIT Sloan Management Review.

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