Tools for Improving Your Business Processes
IMPROVING BUSINESS PROCESSES
Deciding Whether Process Improvement Is Necessary
The questions below relate to the signs and symptoms suggesting that your team may need to embark on a business process improvement (BPI) effort. Use this tool to decide whether to launch a BPI initiative.
Question: | Yes | No |
1. Is your team failing to meet quality, cost, or time requirements? | ||
2. Are there significant external developments (for example, in customer preferences, competitors’ behavior, and technology) that may require considerable adjustments to current processes? | ||
3. Are there important changes within your organization (for instance, a new corporate strategy emphasizing high-quality customer service) ... |
Get Improving Business Processes now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.