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Improving Business Processes by Harvard Business School Press

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Phase 4: Acquire Needed Resources

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Now that your BPI team has created a new design for your problematic process, it’s time to identify—and obtain—the resources you’ll need to put the redesign into action. Regardless of what business unit you work in, this phase may require you to collaborate with several other units or departments within your organization. If the scope of your proposed process change is large, you will likely work closely with one or more of the following groups:

  • Human Resources (HR)
  • IT
  • Finance

When you finish this phase of your BPI initiative, you should have all the required resources on hand.

Understand resource types

Depending ...

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