O'Reilly logo

Improve Your Career Performance (Collection) by Garry Ridge, Ken Blanchard

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 5Situational Leadership® II: The Integrating Concept

The Founding Associates:Ken Blanchard, Margie Blanchard,Don Carew, Eunice Parisi-Carew,Fred Finch, Laurence Hawkins,Drea Zigarmi, and Pat Zigarmi

Empowerment is the key to treating people the right way and motivating them to treat your customers right. Therefore, having a strategy to shift the emphasis from leader as boss and evaluator to leader as partner and cheerleader is imperative. But what, exactly, is the right strategy or leadership style?

For a long time, people thought there were only two leadership styles—autocratic and democratic. In fact, people used to shout at each other from these two extremes, insisting that one style was better than the other. Democratic managers were ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required