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Implementing Value Pricing: A Radical Business Model for Professional Firms by Ronald J. Baker

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Bibliography

Albrecht, Karl. The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business. New York: HarperBusiness, 1992.

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Albrecht, Karl, and Ron Zemke. Service America in the New Economy. New York: McGraw-Hill, 2002.

Albrecht, Karl. Practical Intelligence: The Art and Science of Common Sense. San Francisco: Jossey-Bass, 2007.

American Bar Association, Economics of Tort and Insurance Law Practice Committee of the Tort & Insurance Practice Section, Alternative Billing: The Sequel. San Francisco: Fairmont Hotel, March 13, 1997 Seminar and Material.

Aquila, August J., and Allan D. Koltin. “How to Lose Clients without Really Trying.” Journal of Accountancy, May 1992: 67–70.

Ariely, Dan. Predictably Irrational: The Hidden Forces That Shape Our Decisions. New York: Harper, 2008.

Baker Ronald J., and Paul Dunn. The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services. Hoboken, NJ: John Wiley & Sons, Inc., 2003.

Baker, Ronald J. Professional’s Guide to Value Pricing, 6th ed. Chicago: CCH Incorporated, 2005. [Out of print].

Baker, Ronald J. Pricing on Purpose: Creating and Capturing Value. Hoboken, NJ: John Wiley & Sons, Inc., 2006.

Baker, Ronald J. Measure What Matters to Customers: Using Key Predictive Indicators. Hoboken, NJ: John Wiley & Sons, ...

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