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Implementing SugarCRM by Michael J.R. Whitehead

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Sugar Pro Add-Ons

SugarCRM is not your average open-source project, backed as it is by a Silicon Valley business with over 25 Million USD in funding. One thing we all know about venture capital firms—they need to see how the money they put in will produce more money coming back to them. For some commercial open-source businesses, that means making money providing support services for their software. But increasingly, and certainly true in SugarCRM’s case, the commercial open source model includes some extended commercial versions of the software.

SugarCRM produces Sugar Pro and Enterprise versions, which cost 239 and 449 USD per user per year to license, respectively. These are products that offer significantly increased capabilities over those ...

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