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Implementing Strategic Change by Tom Bevington, Daniel Samson

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Staying on top: maintaining business outcomes

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Objectives

There just does not seem to be a generally followed approach in common use to achieve continuous, strategically focused, process management practices other than in leaders such as Toyota and GE. We will therefore describe in this chapter how to achieve ongoing, strategically focused change of end-to-end business processes to achieve and then maintain the business outcomes required to meet your business intent.

This challenging goal is achieved from two components that bring together everything we have talked about in the previous chapters. The first component is to make the day-to-day ...

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