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Implementing Strategic Change by Tom Bevington, Daniel Samson

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Strategic outcomes from best-practice management principles

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Objectives

This chapter has two main objectives. The first is to describe the five management principles (the excellence principles) derived in our international research that enable leading organizations, in addition to being ahead of the game, to analyse their business processes strategically. The second is to begin a dialogue that will ultimately demonstrate the pivotal role interfacing activities play in achieving best-practice resource management.

Introduction

We are reminded of the old joke about the man who dropped his keys when getting out of his car on a dark night. ‘Where ...

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