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Implementing Microsoft Dynamics AX 2012 with Sure Step 2012 by Andrew Birch, Keith Dunkinson

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Chapter 8. Harnessing the Power of Standard AX Features

In the last chapter, we focused on identifying integrations between AX and other systems and how they might be achieved through development and customization. Later we'll be looking at the modification and development process required to fill the gaps identified during the Diagnostic phase, but in this chapter we focus on the wealth of standard functionality in AX and how it can be used to change and improve processes without development.

The main topics discussed in this chapter include:

  • Workflow
  • Advanced filters
  • Cues
  • Alerts
  • Personalization

Understanding Workflow in AX

The term "workflow" is used heavily in AX projects. People often refer to business processes as workflows, for example, sales order ...

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