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Implementing Microsoft Dynamics AX 2012 with Sure Step 2012 by Andrew Birch, Keith Dunkinson

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Chapter 2. The Diagnostic

This chapter will focus on finding a path through the Sure Step Diagnostic offering, including a worked example. In a Diagnostic, Sure Step offers many components to consider, which need combining into a single offering. This can overlap with the selling phase, which requires some special consideration. Points to be covered in this chapter include:

  • Overlapping the Diagnostic phase with sales process
  • Understanding and choosing Decision Accelerators
  • When/why to prototype
  • Initiating project management and governance
  • Working as a team to deliver a Diagnostic phase
  • Diagnostic review and sign off
  • Vertical markets and third party products

Overlapping with the sales phase

A customer will normally initiate an activity to implement an ...

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