Chapter 5. The Implementation Process on the Customer Side

In order to have a successful implementation of Microsoft Dynamics NAV, the company for which NAV is implemented has to actively participate in the project.

In this chapter, we will cover the following aspects of the work a company should do to implement an ERP system such as Microsoft Dynamics NAV:

  • Define goals
  • Define internal processes
  • Define requirements for the new ERP system
  • Involve end users
  • Follow up the entire process of implementation

We will explain the theory of all these points, and we will also follow up the entire process with a very specific example from a real-world implementation.

Definition of goals

Implementing Dynamics NAV as your ERP system is not a turnkey project. Purchasing ...

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