CHAPTER 10. Choosing and Running a Pilot Program
If configuration management is new to your organization, you should establish a pilot program to test the waters. If your organization has tried and failed at configuration management, you should establish a pilot program to help regain lost confidence. As a matter of fact, the only time that a pilot program doesn’t make sense is if you’ve already been successful and have an effective configuration management service today. For the rest of us, choosing and running a good pilot program is a great way to find out how much configuration management can benefit your organization.
So what is a pilot program and why is it so important? First, it is important to understand that by pilot, I do not mean ...
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