Implementing ITIL Change and Release Management

Chapter 14. Auditing and Compliance Management

You have many good reasons to have firm control over the changes in your IT environment. Perhaps the most important of these reasons to IT management and the executives of your organization is that controlling changes helps you stay compliant with the many regulations your organization faces.

Almost every industry today is heavily regulated. If you are in the finance or insurance markets, your organization has been working with national and even international regulations for years. Regardless of where it does business, every pharmaceutical company needs to deal with the U.S. Food and Drug Administration or an equivalent in another region. Manufacturing organizations frequently need to deal ...