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Implementing IBM by Kendall Scott, Darren W. Pulsipher, Christian D. Buckley

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Chapter 10. ClearQuest Integrations

[A.10.1, A.10.2] Turnkey solutions are usually not the end of your deployment efforts; they require further work to refine, extend, and integrate them in order to meet your specific company needs. Then again, just because you can integrate two systems doesn’t mean you should integrate them. Thomas Edison was famous for pointing out to visitors of his summer residence the estate’s many labor-saving inventions. On the way back to the house, Edison carefully guided his guests to a point in the yard where they had to walk through a curious turnstile that took considerable effort to turn. On a tour of the grounds one day, a guest asked Edison why he had produced such an awkward and cumbersome device. “Well, you see,” ...

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