Remove the Obstacles to Learning
If you put up enough hurdles, the best content in the world will fail to attract an audience. Here are some common obstacles that you should watch out for as you develop your e-learning, marketing, and implementation plan:
No help or helpers: Cut off sources of frustration early on. Show your picture. Give learners a help-line telephone number to call. Provide an online suggestion box. Recruit former learners as learning guides for novices. Only a quarter of employees at Sun Microsystems completed courses that were pure self-study; three times that many finished programs complemented by mentors and peer discussion. Put people in the program and make it easy for lost souls to find them.
Wrong size: Some online ...
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