Chapter 5. Cisco Unified Communications Manager Endpoints

An important task of supporting a Cisco Unified Communications (UC) deployment is managing the endpoints. It is important to be able to distinguish between various Cisco UC endpoints that you might encounter during the course of deploying and administering a Cisco Unified Communications Manager (CUCM) network. Understanding the boot and registration communication between a Cisco IP Phone and CUCM can be very valuable for troubleshooting phone registration–related issues.

This chapter describes the various models of Cisco IP Phones and discusses how they work within a Cisco UC solution. The chapter introduces the basic features of Cisco IP Phones, the Cisco IP Phone boot and registration ...

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